I bought my Iphone 4 on launch day and signed up for a new contract, family plan and got 2 iphone 4 with 2 lines. My g/f called in to cancel it on the 31st day, so we can just pay the ETF and keep the phones. It supposed to be 325 per line, but the rep got confused and billed me for 318 for both lines... So when I got the actual bills, my girlfriend even called in to ask if this is the correct amount for cancelling 2 lines... and the rep even double confirmed that yes... that is all you have to pay. lol, gotta love ATT reps. So in the end, i paid $199 (b4 tax)+ $80 (1st month + activation) + $159 (ETF) = $438 total for my Iphone 4, and got a free month of 3G and voice.
So ATT reps do get confused sometimes... when my girlfriend called in to cancel, she did not call from the Iphone 4 but use home phone, maybe thats why they got confused lol, oh well 😀