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MacConsultant

macrumors newbie
Original poster
Can't find the proper/best forum for this issue, so will post it here.

A client-friend called me two months ago that he was getting a bounce message with each genuine incoming mail. So I went to his computer.

The history is that abnormal charges appeared on his credit card for two iTunes gift cards which he never ordered. He contacted Amazon, his credit card company then "Apple Support". He allowed this "support" remote access to his computer. He was told via phone that Apple wanted to monitor his incoming mail for five days. He allowed it. On the sixth day these bounce messages in his gmail inbox.

Why? That person doing remote access was forwarding copies of his incoming mail to this address: apple.care@uymail.com .

WHOIS: https://www.whois.com/whois/uymail.com

Of course that domain is not in the USA. It's unknown that the "agent" did or why they want to monitor incoming mails. The bounced messages were stopped by removing this address from his gmail prefs. Asked him to give me the involved phone numbers, but he was embarrassed, declined, and the issue is resolved.

Has anyone else experienced this scenario?😱
 
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