Anyone get their series 2 replaced with a series 3?

verdejt

macrumors 6502
Original poster
Jul 19, 2011
358
99
Central Florida
I was wondering if anyone has sent their series 2 in for repair and received a series 3 as a replacement. My series 2 is acting up with a few issues. Currently the force touch stopped working about a month ago. I have removed all screen protectors and cleaned both front and back. Did a force reset and also a full reset and erase and pair as a new watch and not restore from a backup and the force touch still doesn't work. Also my battery life is abysmal it's a 100% charged at 630 when I put it on and but the end of my day it's down to 30 or 40%. In the past at the end of the day I would be down to only 65% at the lowest. My Apple Care runs out in December.
 

mkstewartesq@co

macrumors regular
Jun 30, 2007
171
24
Other people’s experiences may differ, but, in my experience, this type of question comes up a lot – not only in the context of watches but also in the context of iPhones – and the short answer appears to be that, no, you don’t get a newer model as a replacement when an older model dies. For example, it is now 2018 and, when the iPhone 6 Plus that I bought in 2014 failed just a few weeks ago and my father-in-law, to whom I gave the phone, went into Apple for repair, they told him it was out of warranty and they could not repair it because they no longer had the parts - yet they still had spare iPhone 6 Pluses that they could replace his phone with for a fee.

tl;dr: they apparently keep really old models in stock for replacements for just this very situation.
 

verdejt

macrumors 6502
Original poster
Jul 19, 2011
358
99
Central Florida
I'm ok with that. I am wondering if I should open a ticket for the force touch not working and the battery draining like crazy. If I do will they replace the watch for free or charge me the 69 dollars to replace it.
 

MrGimper

macrumors 603
Sep 22, 2012
6,435
6,921
Andover, UK
I had my S2 replaced 2 weeks ago as the microphone wasn’t working. It was about 6 days before my 2 years AC+ expired. I did an express replacement and they replaced it with another S2
 

verdejt

macrumors 6502
Original poster
Jul 19, 2011
358
99
Central Florida
Well I opened a ticket and doing the regular repair method. So I will be without a watch for a few days. No biggie, just means my wife will win our competition. I should have it back in time to complete whatever my October challenge is. I know they will send a series 2 but secretly hoping they screw up and send a series 3. I know not going to happen but it would be nice.
 
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