Anyone had to wait for Fed Ex label in email from Apple?

Discussion in 'MacBook Pro' started by louis0nfire, Jun 15, 2009.

  1. louis0nfire macrumors 6502

    Joined:
    Feb 22, 2008
    #1
    I have to ship my MBP back for a replacement, and they said yesterday afternoon that I would get the label emailed to me between then and this morning. Hasn't come yet. I'm wondering if I should call or if it's just taking a bit longer than usual.
     
  2. joelones macrumors newbie

    Joined:
    Jun 12, 2009
    #2
    Experiencing the same thing here. They promised a prepaid UPS label within 24hrs and have yet to receive it. Been close to two days here. Am currently on hold waiting to speak to a rep, again....
     
  3. jakelenett macrumors newbie

    Joined:
    Jun 15, 2009
    #3
    I sent the macbook I bought last week back, they sent the fed ex label to my email after about 20min after I got off the phone with them.
     
  4. Dwalls90 macrumors 601

    Dwalls90

    Joined:
    Feb 5, 2009
  5. louis0nfire thread starter macrumors 6502

    Joined:
    Feb 22, 2008
    #5
    I'm getting my MacBook Pro replaced because of a scrape on it out of the box.
     
  6. cu2010 macrumors 6502

    Joined:
    Jun 8, 2009
    Location:
    new york city
    #6
    Assuming it's an on-line purchase, I suggest you log in to your Apple account.
     
  7. GeekGirl* macrumors 65816

    GeekGirl*

    Joined:
    Feb 26, 2009
    Location:
    Buffalo, NY
    #7
    They send it as a email and you have to print it to return a item.
     
  8. Ashhong macrumors member

    Joined:
    Oct 12, 2008
    #8
    i see a lot of people having to ship their macbook to Apple instead of just taking it to the store. is this because you have no store near you? or do you have to send it back when you buy online?
     
  9. cu2010 macrumors 6502

    Joined:
    Jun 8, 2009
    Location:
    new york city
    #9
    I think it's the latter.

    I still haven't decided whether or not to include a pre-installed software (Microsoft Office) when returning my MBP.
     

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