Anyone have experience returning an open box iPhone?

Discussion in 'iPhone' started by Guitarpik, Oct 19, 2015.

  1. Guitarpik macrumors member

    Oct 19, 2011
    Florida :/
    So although I'm not much of an iPhone fan and I reallllllly love my windows phones, I caved and purchased a 64gb 6s+ this past Friday. I still haven't opened the box because I'm still really on the fence if I'm going to keep it or not.

    I see it says that you can return an opened box phone for a full refund and no restocking fee but I just don't want to have any issues if I decide I don't want to keep it.

    Do you guys think I should open it up and give it a shot or better to keep it sealed up at least until the 15th day if I still have it by then.

    Thanks for your input.
  2. Cergman macrumors 6502a


    Jan 1, 2013
    my tesla
    Absolutely open it up and give it a shot. The Apple Store could care less whether or not it's open when they process a refund. You'll love it.

    I returned my 15 day old T-Mobile 6s Plus for an identical SIM Free version and the sales rep didn't bat an eye.
  3. Tsuchiya macrumors 68020


    Jun 7, 2008
    Apple Store purchase?

    Don't sweat it at all. You get two weeks to try it out and decide if its for you. As long as the phone isn't battered and you give it back boxed with all the accessories they'll accept it and refund you no questions asked.

    One of the best things about Apple Retail.
  4. CNeufeld macrumors 6502a

    Nov 25, 2009
    Edmonton, AB
    Why would you buy a $1000 device and then not at least try it before your return period is up? I'm trying to understand the thought process...

  5. Eileen89 macrumors 65816

    Aug 12, 2014
    I've returned 2 new 6S Plus's to the Apple Store near me. The first one I returned because I didn't like the Rose Gold color, and the second one because Apple came out with the Sim Free model that I wanted instead. I also didn't care for the Black model either. The Apple rep in the store didn't give me any trouble at all with my returns. He told me there was a woman earlier that day who bought every colored iPhone because she couldn't decide which one she wanted and ended up returning all of them except the Rose Gold one. I think Apple is real good when it comes to returns. I can only imagine how many returns they have had this year over the whole Chipgate nonsense.
  6. Guitarpik thread starter macrumors member

    Oct 19, 2011
    Florida :/
    Well I guess I was suckered into the supply/demand game. I had been checking for over a week and finally my store got stock so I figured I should go buy one. And my hesitance to open it is because I think I would just feel really awkward returning it opened and asking for a full refund.
  7. Eileen89 macrumors 65816

    Aug 12, 2014
    Why? That's what the 14 day trial period is for. ;)
  8. Spink10 Suspended


    Nov 3, 2011
    Use or abuse - I frequently use retails places free return policy. Best Buy is Amazon's Showroom.
  9. freedomisle macrumors regular

    Oct 6, 2015
    I am now on my 5th iPhone 6s....
    When I went to purchase an iPhone 6s+ 64GB they were out of stock so instead of leaving empty handed I settled with a 6s 64GB. I then managed to reserve a 6s+ 16GB so I exchanged it.. A week later I managed to reserve a 6s+ 64GB so I exchanged it again... This one ended up having the pressure point blotch, I returned it and they exchanged it for me, the new one also had the blotch as well as the book spine! They had no more in stock so could not exchange it again and suggested I try and reserve one online... They eventually came into stock today... And I reserved one again 6s+ 64GB... I exchanged it again without any issue at all, the girl that served me was very helpful & understanding, this phone is much better! Even if it is a Samsung chip lol! (Doesn't bother me).

    Apple do not mind exchanging or refunding you as long as you are within 14 days & have the phone/box in good condition. The 6s is a fantastic iPhone, take it out and use it, that's the only way you'll know if it's right for you & make sure it's defect free before the 14 days are up, there's been many posts regarding light bleed/blotches etc.

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8 October 19, 2015