Anyone having an issue with Apple Keyboard and mouse disconnecting frequently?

[ADonmall]

I have an M1 Mini and my Apple mouse and keyboard frequently disconnects and reconnects, didn't have any issues with my MacBook pro.

 

[Kung gu]

connect ur mouse and keyboard via wired then wireless see if that fixes it

 

[ADonmall]

connect ur mouse and keyboard via wired then wireless see if that fixes it

I don't own any wired mouse or keyboards :/

 

[Bart96]

I have MacBook Air M1 and Magic Mouse 2 and I experience similar issue - my mouse randomly disconnects and reconnects - I tried everything - resetting, removing from my device list, factory reset etc. - on my previous intel based Mac it's never happened :C

 

[Kung gu]

yeah looks like we might have to wait till 11.1

 

[ADonmall]

I have MacBook Air M1 and Magic Mouse 2 and I experience similar issue - my mouse randomly disconnects and reconnects - I tried everything - resetting, removing from my device list, factory reset etc. - on my previous intel based Mac it's never happened :C

As long as it's not a hardware issue then I'm cool with it if it's only for a short time. Does your mouse disconnect, reconnect, disconnect, reconnect, then fine?

 

[Bart96]

yes, I wrote to Apple Support and in Feedback App and I have also phone call to support planned

 

[curmudgeonette]

I have an M1 Mini and my Apple mouse and keyboard frequently disconnects and reconnects, didn't have any issues with my MacBook pro.

Check your USB cables. Do you have a cable plugged into a device at one end, and unconnected at the other? Did you attach an external drive with the cheapest possible USB cable?

The reason to check USB is that the USB3 data rate is almost the same as the carrier frequency for Bluetooth. An unshielded cable can interfere with Bluetooth.

 

[Bart96]

I've checked - it happens at any time, it's not connected with any usb peripherals

 

[ADonmall]

Check your USB cables. Do you have a cable plugged into a device at one end, and unconnected at the other? Did you attach an external drive with the cheapest possible USB cable?

The reason to check USB is that the USB3 data rate is almost the same as the carrier frequency for Bluetooth. An unshielded cable can interfere with Bluetooth.

Nope, nothing plugged into usb

 

[ArPe]

All good here. The Bluetooth mouse was jerky so I increased the tracking speed and then it was good.

 

[bbates123]

Seems like the M1 Macs have bluetooth issues. I'm having issues with my Airpods dropping for a split second every 10 min or so.

 

[deksawyer]

Interesting. Some MM 2018's have had the same issues since release, with no fix. I guess Apple haven't fixed it in 2020 either.

 

[curmudgeonette]

Interesting. Some MM 2018's have had the same issues since release, with no fix. I guess Apple haven't fixed it in 2020 either.

Mouse and keyboard disconnects have been a continuing problem at a neighbor's house. This has happened with a 2006 iMac, 2010 Mini, and 2014 Mini. As best I can figure, something is transmitting on 2.5 GHz. This could be an unshielded USB3 cable, a WiFi base station on max power, a microwave oven, baby monitor radio, ...