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Anyone having an issue with Apple Keyboard and mouse disconnecting frequently?

ADonmall

macrumors newbie
Original poster
Oct 17, 2008
26
6
I have an M1 Mini and my Apple mouse and keyboard frequently disconnects and reconnects, didn't have any issues with my MacBook pro.
 

Kung gu

macrumors 6502
Oct 20, 2018
450
775
connect ur mouse and keyboard via wired then wireless see if that fixes it
 
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Bart96

macrumors member
Nov 14, 2020
33
13
I have MacBook Air M1 and Magic Mouse 2 and I experience similar issue - my mouse randomly disconnects and reconnects - I tried everything - resetting, removing from my device list, factory reset etc. - on my previous intel based Mac it's never happened :C
 
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ADonmall

macrumors newbie
Original poster
Oct 17, 2008
26
6
I have MacBook Air M1 and Magic Mouse 2 and I experience similar issue - my mouse randomly disconnects and reconnects - I tried everything - resetting, removing from my device list, factory reset etc. - on my previous intel based Mac it's never happened :C
As long as it's not a hardware issue then I'm cool with it if it's only for a short time. Does your mouse disconnect, reconnect, disconnect, reconnect, then fine?
 
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Bart96

macrumors member
Nov 14, 2020
33
13
yes, I wrote to Apple Support and in Feedback App and I have also phone call to support planned
 
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curmudgeonette

macrumors 6502a
Jan 28, 2016
574
473
California
I have an M1 Mini and my Apple mouse and keyboard frequently disconnects and reconnects, didn't have any issues with my MacBook pro.

Check your USB cables. Do you have a cable plugged into a device at one end, and unconnected at the other? Did you attach an external drive with the cheapest possible USB cable?

The reason to check USB is that the USB3 data rate is almost the same as the carrier frequency for Bluetooth. An unshielded cable can interfere with Bluetooth.
 
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Bart96

macrumors member
Nov 14, 2020
33
13
I've checked - it happens at any time, it's not connected with any usb peripherals
 
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ADonmall

macrumors newbie
Original poster
Oct 17, 2008
26
6
Check your USB cables. Do you have a cable plugged into a device at one end, and unconnected at the other? Did you attach an external drive with the cheapest possible USB cable?

The reason to check USB is that the USB3 data rate is almost the same as the carrier frequency for Bluetooth. An unshielded cable can interfere with Bluetooth.
Nope, nothing plugged into usb
 
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ArPe

macrumors 6502a
May 31, 2020
822
2,025
All good here. The Bluetooth mouse was jerky so I increased the tracking speed and then it was good.
 
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bbates123

macrumors 6502a
Jul 2, 2010
654
560
Seems like the M1 Macs have bluetooth issues. I'm having issues with my Airpods dropping for a split second every 10 min or so.
 
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curmudgeonette

macrumors 6502a
Jan 28, 2016
574
473
California
Interesting. Some MM 2018's have had the same issues since release, with no fix. I guess Apple haven't fixed it in 2020 either.

Mouse and keyboard disconnects have been a continuing problem at a neighbor's house. This has happened with a 2006 iMac, 2010 Mini, and 2014 Mini. As best I can figure, something is transmitting on 2.5 GHz. This could be an unshielded USB3 cable, a WiFi base station on max power, a microwave oven, baby monitor radio, ...
 
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