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davidg4781

macrumors 68040
Original poster
We have an Apple TV HD with the older style remote that has a white ring around the MENU button.

Everything's working fine except the YouTube app. I can open the app, select my profile, but I can't move around the app with the touch pad. I tried with my iPhone's remote app and I have the same problem.
 
Having the same issue. I deleted and reinstalled YouTube. Updated to latest OS.
Also tried the remote app on phone and that also had the same issue with the app so it’s not a remote issue.
 
came here to say yes, also having this issue. tried resetting the remote, using the mobile app. every other app is fine, just not YouTube.
 
Having this issue today as well. Ran software update, restarted the app several times, restarted the Apple TV. Remote app on both iPhone and iPad: same result.
 
We have an Apple TV HD with the older style remote that has a white ring around the MENU button.

Everything's working fine except the YouTube app. I can open the app, select my profile, but I can't move around the app with the touch pad. I tried with my iPhone's remote app and I have the same problem.
Yes, just noticed this after updating to tvOS 26.5 on an Apple TV4K with the new style remote. Only YouTube seems to be affected. Hopefully the app will be updated soon to correct this.
 
Chatting with a support agent now, doing my best to convince her to create a ticket, but that isn't going anywhere. She's clearly just following the usual basic script of, "try this, try that". Frustrating.
 
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