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Apps Anyone having issues with YouTube and navigating with the remote?

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davidg4781

macrumors 68040
Original poster
We have an Apple TV HD with the older style remote that has a white ring around the MENU button.

Everything's working fine except the YouTube app. I can open the app, select my profile, but I can't move around the app with the touch pad. I tried with my iPhone's remote app and I have the same problem.
 
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Having the same issue. I deleted and reinstalled YouTube. Updated to latest OS.
Also tried the remote app on phone and that also had the same issue with the app so it’s not a remote issue.
 
Having this issue today as well. Ran software update, restarted the app several times, restarted the Apple TV. Remote app on both iPhone and iPad: same result.
 
davidg4781 said:
We have an Apple TV HD with the older style remote that has a white ring around the MENU button.

Everything's working fine except the YouTube app. I can open the app, select my profile, but I can't move around the app with the touch pad. I tried with my iPhone's remote app and I have the same problem.
Click to expand...
Yes, just noticed this after updating to tvOS 26.5 on an Apple TV4K with the new style remote. Only YouTube seems to be affected. Hopefully the app will be updated soon to correct this.
 
Chatting with a support agent now, doing my best to convince her to create a ticket, but that isn't going anywhere. She's clearly just following the usual basic script of, "try this, try that". Frustrating.
 
Same here.... even before updating to tvOS 26.5. I thought the YouTube app was updated for tvOS 26.5, so I updated. However, after updating to 26.5, I'm still unable to navigate my way around the YouTube app. Good thing I still have the old Apple TV remote (for Apple TV 3), which is what I use now to navigate around the YouTube app.
 
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Same issue - every other app works fine. I’m still on 26.4 TVOS. YouTube messed this up - hopefully not intentionally!

I can still scroll on YouTube using the iPhone Apple TV remote app.
 
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My wife is going through withdrawals right now she literally had a toothpick out trying to clean underneath the sensor I was like babe it's working with everything else lol. They need to fix this to keep my relationship in order LOL
 
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Same here. Just started working correctly. Switched from one Apple TV profile to another and updated the upstairs newer Apple TV device, came back and it started working again. Dunno, gave the app a 1 star rating though.
 
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YouTube is aware of the issue - I messaged on X and they redirected to their message board which had this:

IMG_0675.jpeg
 
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i didn’t even have to reinstall. i force quit youtube and relaunched it. works now (it didn’t work when i force quit earlier tonight). they must have deployed a fix
 
Mine's working now!

A few weeks ago, they had changed up how the left side selection was. I think Subscriptions was further on the top and that's pretty much all I use. I wish they had kept that interface.
 
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The YouTube team made a deliberate functional decision, new remotes have swipe and d-pad, mine only has swipe. Very annoying.
 
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