I'm in Canada. My MacBook Pro has two issues. It is under one year old, and after these two issues, I'm considering purchasing extended Apple Care. The DVD-Rom drive won't read blank DVD-Rs from any manufacturer in either Mac OS X or Windows. I'm buying a massive external drive soon so I was going to wait to back everything up before sending the computer in for repair. I'm in Windows, I click restart in OS X. Chime, completely black screen. It did this once a few weeks ago while booting into Windows, I thought it was just a one-off **** up. Hold down the power button, start again, chime, black screen. Backlight isn't turning on, nothing is on the screen either, but the computer is still running and boots up. I take it into an authorised repair centre that day, and I was informed that since these are two completely different issues, Apple will only send out the parts with a minimum month's delay between them, so once the black screen issue is fixed, I have to wait a month before I can burn DVDs again. This policy is further confirmed by a friend on the other side of Canada who's Mighty Mouse broke. He took it to the Apple Store, got a replacement which itself broke after two weeks. He was told that he would not be able to get a replacement until a month's period had passed after his first issue. The work around was to buy another one, and return it as "faulty" after the remaining two weeks had passed. Please excuse this long post, but what the hell? What kind of warranty policy is that? Certainly not a customer friendly one. I'm going to be sending an e-mail to the "official" Steve Jobs inbox and calling Apple because this is ridiculous. Anyone have any prior experience which would confirm this policy or work around it?