anyone here experience an micro inspection at an apple store?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by MacParker, Mar 24, 2015.

  1. MacParker macrumors newbie

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    Sep 18, 2014
    #1
    Does any one know what micro inspection term mean at the apple store? I had a power button issue on my new iphone and they told me they have to do an micro inspection. Does that mean they can fix it?? So they have to remove the motherboard of the phone to perform this operation on my poor iphone ?:confused::confused::apple::confused::confused:
     
  2. Cmd-Z macrumors 6502

    Cmd-Z

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    #2
    I dunno, but if you hear the snap of rubber gloves, better run for the door :eek:
     
  3. DeltaMac macrumors 604

    DeltaMac

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    #3
  4. MacParker thread starter macrumors newbie

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    #4

    wow really ???? how you know the this information? are you a apple genius?
     
  5. DeltaMac macrumors 604

    DeltaMac

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    #5
    :D
    I know lots of random Mac "stuff", never a "genius", but have been an Apple-certified tech. Maybe that makes me "certifiable," I don't know :D
    And, I don't know what other procedure would be referred to as a "micro inspection", other than a 'scope of some kind. I DO know that Apple recommends a lighted/magnified view for checking certain areas, so some type of scope would be needed for that.

    For the real answer - ask at the Apple store...
     
  6. Brian Y, Mar 28, 2015
    Last edited: Apr 1, 2015

    Brian Y macrumors 68040

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  7. Applejuiced macrumors Westmere

    Applejuiced

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    #7
    Still need to inspect the moist sensors or other damage to the device.
     
  8. Brian Y macrumors 68040

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    #8
    On a brand new phone with just a power button problem, that shouldn't be necessary.
     
  9. Applejuiced macrumors Westmere

    Applejuiced

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    #9
    It is still necessary.
    Whether you bought it days, weeks, or hours away.
    People do funny things to their devices.
    Inspection is mandatory to provide warranty service.
     
  10. Brian Y, Mar 29, 2015
    Last edited: Apr 1, 2015

    Brian Y macrumors 68040

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  11. Applejuiced, Mar 29, 2015
    Last edited: Mar 29, 2015

    Applejuiced macrumors Westmere

    Applejuiced

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    #11
    I call bs on that.
    Either that or someone wasn't doing their job and following policy.
    The term "New" is relevant.
    You took the phone home and used it then it is not "brand new" any more.
    Its called used. An inspection of the device before warranty service is performed is standard practice.
     
  12. Brian Y, Mar 29, 2015
    Last edited: Apr 1, 2015

    Brian Y macrumors 68040

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  13. Applejuiced macrumors Westmere

    Applejuiced

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    #13
    You are wrong clearly but like to keep arguing.
    If you damage your device or get it wet then they don't have to repair it or replace it for free under warranty.
    That's why they have to inspect it each time.
    If you dropped it in the toilet it's user damage and not something covered under warranty.
    What country you're in has nothing to do with it.
    If they can prove its abused or damaged or broken by the user them warranty is void.
    How hard is that to understand?
     
  14. Brian Y, Mar 29, 2015
    Last edited: Apr 1, 2015

    Brian Y macrumors 68040

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  15. Applejuiced macrumors Westmere

    Applejuiced

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    #15
    So according to what you say.
    If you bring in a phone for warranty repair Apple is not allowed to inspect it. They just have to replace it without taking a look at it.
    They have to get an independent Inspection.
    Your claims are incorrect.
    They are within their right to inspect the device for damage before providing service
    False.
    Like I said earlier.
    It's their right to inspect it and will inspect it before providing warranty service.
     
  16. BrianBaughn macrumors 601

    BrianBaughn

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    #16
    I don't know if the OP is in the UK or if he's SOL, but I decided to see what I could find and ended up here.

    Looks like Apple would have to "agree" to pay for an expert opinion. Good luck with that!
     
  17. Applejuiced macrumors Westmere

    Applejuiced

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    #17
    That makes perfect sense.
    Imagine walking in an Apple store in the UK and telling them my phone is not working right.
    I want it replaced but you cannot inspect it, you just gotta give me another one cause I bought it under 6 months ago.
    Nonsense by the above poster that just likes to argue for no apparent reason.
     
  18. Brian Y, Mar 29, 2015
    Last edited: Apr 1, 2015

    Brian Y macrumors 68040

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  19. Applejuiced macrumors Westmere

    Applejuiced

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    #19
    You said there's no inspection needed.
    That's the only part I was disputing simply stating that they will inspect every device prior to warranty service.
    They will not just swap it or repair it without an inspection.
    That has nothing to do with UK or any other country or laws you brought up that are irrelevant to the op.
     
  20. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #20
    Well, they can inspect it and show, for example that there's water damage, and then say that their sold goods are never sold with water damage as they are inspected and certified to be free of water damage before sale. But to know that to begin with they have to inspect it to establish if there's something like water damage or some other physical damage.
     
  21. totten76 macrumors regular

    totten76

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    Mar 12, 2015
    #21
    So you're saying in the UK, if I go drop my phone in the toilet, and it stops working, if I show up to the Apple store or retailer in 6 months they just give me a new phone? No strings attached? gtfo they would be idiotic to not check the sensors Apple placed in the phone for that exact reason.....
     
  22. Applejuiced macrumors Westmere

    Applejuiced

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    #22
    It's a uk law guys.
    You destroy your phone and they have to replace it without even looking at it:D
     

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