Anyone know cost to replace screen on new iPad?

Discussion in 'iPad' started by robertpetry, Mar 19, 2012.

  1. robertpetry, Mar 19, 2012
    Last edited: Mar 19, 2012

    robertpetry macrumors 6502

    robertpetry

    Joined:
    Feb 12, 2009
    Location:
    Indianapolis, IN
    #1
    After two years with the original iPad and not a scratch, my Dad just dropped his brand new, preordered iPad and got two dents and a shattered screen. He and i are on a father/son golf trip and he is just completely bummed out.

    He was going to buy the AppleCare + but had so much trouble during preorder (tried about 20 times to get it to go through on the 7th that he didn't buy it with the iPad. Extra bummer.

    We have an Apple Store visit scheduled For tomorrow afternoon. Any idea how much this will cost him? It is a 64GB AT&T and it works fine. Just the case and screen are totaled.

    Edit: it is just the case and digitizer/glass. The LCD underneath looks great.
     
  2. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #2
    He might be better off replacing the entire iPad.
     
  3. bkitchen0406 macrumors member

    Joined:
    Feb 5, 2012
    #3
    Care +

    I had no problem getting through. He needs to be more patient unless he has money to burn, and if he does, nothing wrong with that.
     
  4. gdeputy macrumors 6502a

    gdeputy

    Joined:
    Jul 23, 2008
    Location:
    New York
    #4
    Ouch, that was an expensive mistake. My condolences.

    Just be honest at apple they might hook you up, never know.

    If not maybe 3-400$ for repair.
     
  5. Spink10 Suspended

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #5
    You can purchase AppleCare + for iPad for 30 days
     
  6. intofx, Mar 19, 2012
    Last edited: Mar 19, 2012

    intofx macrumors regular

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    Jun 7, 2010
  7. Shutterbug78 macrumors newbie

    Joined:
    Jun 15, 2010
    #7
    Applecare doesn't cover drops though, does it?
     
  8. intofx macrumors regular

    Joined:
    Jun 7, 2010
    #8
    You may get lucky and have it done over the phone but they may ask you to make a genius appointment for a inspection. Then you are sol.
     
  9. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #9
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

    OOW service repair for the iPad is $299.. They will just replace it with a brand new one. It will come in a black box but it is new because of the iPad just coming out.

    Actually quite lucky, because with the iPad 2 and the previous one it was anywhere from $269-$429 for replacement based on size and Cellular vs WiFi. It appears they changed it to just a set price.

    Maybe you will get a friendly Genius. Just be honest. Goodluck!
     
  10. Spink10 Suspended

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #10
    AppleCare + does - you get two accidental damage replacements - $49.99 for the replacement.
     
  11. robertpetry thread starter macrumors 6502

    robertpetry

    Joined:
    Feb 12, 2009
    Location:
    Indianapolis, IN
    #11
    I'm confused? If you are suggesting he buy AppleCare + now it is a little late. iPad is already broken and they require you to bring in your workingipad or iPhone 4s to an apple store to buy AppleCare + after the initial sale now.
     
  12. Spink10 Suspended

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #12

    http://store.apple.com/us/product/S4689

    says you have two options:

    Apple Retail Store

    OR

    Call
     
  13. Aboo macrumors 6502a

    Joined:
    Jul 7, 2008
    #13
    Not if you call in. Check your PM.
     
  14. EDH667 macrumors 6502a

    EDH667

    Joined:
    Nov 25, 2009
    Location:
    Northern California
    #14
    Credit card warranty?

    What credit card did he use to purchase the iPad? If he used one like American Express, they provide accidental damage or theft for up to 90 days and extend the warranty by a year.
     
  15. SeanZy macrumors 6502a

    Joined:
    Dec 29, 2008
    #15
    Call in, buy the applecare +, wait a couple days, and then say you dropped it.

    Really, how will they know when you dropped it? They wont :cool:
     
  16. brand macrumors 601

    brand

    Joined:
    Oct 3, 2006
    Location:
    127.0.0.1
    #16
    That's called Insurance Fraud. It's evident that your morals and ethics are in the toilet.
     
  17. paulbee macrumors member

    Joined:
    Nov 17, 2011
    #17
    This. If it was bought with any major credit card, check -- a lot of cards offer this kind of protection. Visa was going to pay for the repair on my brand new shattered iPhone 4 last year (though the Apple Genius ended up replacing it for free). If you paid credit, call the credit card company and ask if anything like this applies -- I expect it will go more smoothly if you call before you go.

    (And for everybody: this is an excellent reason to pay credit when making any major electronics purchases!)
     
  18. batotman macrumors 6502

    Joined:
    Mar 14, 2012
    #18
    Nearest Apple store is 100 miles from me. So they added it over the phone. Worst case scenario tell them you're out of town on business.
     
  19. robertpetry thread starter macrumors 6502

    robertpetry

    Joined:
    Feb 12, 2009
    Location:
    Indianapolis, IN
    #19
    Ding ding ding. Here is our answer. We talked to Amex and they are covering the replacement. Heading to the apple store later today. I hope the have a replacement in stock.
     
  20. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #20
    Glad to see you got it sorted. :)
     
  21. tmoerel macrumors 6502

    Joined:
    Jan 24, 2008
    #21
    Do you perhaps have travel insurance? You are on a trip after all!
     
  22. iMaven macrumors 6502

    iMaven

    Joined:
    Jan 21, 2011
    #22
    AMEX saves the day again. :D
     
  23. AppChat macrumors regular

    Joined:
    Mar 10, 2012
    #23
    These people who are replying are just spoiled kids with iPads

    Go get the apple store and get the apple care. Go back home. Regrsiter the apple care with the serial number on the iPad . Then next day or two take the iPad bak to the store and they will charge you the 50 dollar replacement cost

    How's that sound
     
  24. wgr73 macrumors 6502a

    wgr73

    Joined:
    Oct 31, 2005
    Location:
    New Mexico
    #24
    Just go buy a sqauretrade warranty. You have 90 days after your purchase to buy the warranty. Then wait a week and tell them you dropped it, they'll replace it for free...or give you back all of your money for your iPad. :cool:
     
  25. EDH667 macrumors 6502a

    EDH667

    Joined:
    Nov 25, 2009
    Location:
    Northern California
    #25
    Glad this worked for you. I use my Amex for all of my electronics purchases. I have made a claim once for an iPhone out of warranty replacement and they were very fast at crediting me the amount for the Apple charge.
     

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