Anyone know how to reach tech support (canada) via email?

Discussion in 'Mac Pro' started by galstaph, Oct 28, 2009.

  1. galstaph macrumors 6502a

    galstaph

    Joined:
    Jul 24, 2002
    Location:
    The Great White North Eh
    #1
    Silly question, but my MP is out of phone support (the three month mark sucks) as I bought it in march, but it is still under warranty until march (or longer if I get applecare, which I am leaning toward). I just have a concern with my machine, namely the static on wake from sleep and the cpu heat-up during audio playback that I'd like to log with apple (logged the static issue back in march, I'd like to tell them it is recurring for the last 7 months or so). I know I can phone applecare, but IIRC they charge you if you're out of the three month period (correct me if I am wrong please). So is there a way I can get them to log it, without lugging this 41lbs beast to the applestore and hoping to reproduce the issues?
     
  2. surflordca macrumors 6502a

    surflordca

    Joined:
    Nov 16, 2007
    Location:
    Ontario, Canada
    #2
    They won't log it just on your word. Sorry to say that I hope that you kept up on your weight lifting program because I think the only way to get :apple: to log it, is you taking in the 41 lb beast...
     

Share This Page