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Donnation

Suspended
Original poster
Nov 2, 2014
1,686
2,083
We have an iMac Pro in the office that has never given us any issues but had a weird Kernel Panic. This is the first time this has happened since we've owned it. We don't have any weird software on it and the only times its used is when Final Cut is being used on it for heavy video editing, which is several times a week.

I've not come across this before and did a diagnostic check and everything came back in the clear. Anyone know what this is?

Screen Shot 2020-10-01 at 2.55.17 PM.png
 
There is a hardware problem,as well as a failure of the installed operating system.
problem with APFS and graphics. Do you use SSD?
 
There is a hardware problem,as well as a failure of the installed operating system.
problem with APFS and graphics. Do you use SSD?

I'm not sure what you mean by "do you use SSD." There is an external hard drive attached to the iMac Pro if that's what you mean. Its only happened the one time but if its hardware related I have Apple Care and want to get it taken care of.
 
You need to diagnose and fix the failure ,as well as reinstall the OS.
I asked about using SSD as the main disk (OS+programs) -there is a controller .
You can get the exact same error with the NVMe/ eSATA drive driver error.
Just in case, run diagnostics using the Apple Diagnostics utility
Disconnect all external devices except the keyboard, mouse, monitor, and Ethernet connection (if applicable) .
1. Turn off your Mac.
2. Turn on your computer, then immediately press and hold the D key on your keyboard. Do not release the keys until the screen prompts you to select a language. After you select a language, the Apple Diagnostics app displays a progress indicator for your Mac.
 
You need to diagnose and fix the failure ,as well as reinstall the OS.
I asked about using SSD as the main disk (OS+programs) -there is a controller .
You can get the exact same error with the NVMe/ eSATA drive driver error.
Just in case, run diagnostics using the Apple Diagnostics utility
Disconnect all external devices except the keyboard, mouse, monitor, and Ethernet connection (if applicable) .
1. Turn off your Mac.
2. Turn on your computer, then immediately press and hold the D key on your keyboard. Do not release the keys until the screen prompts you to select a language. After you select a language, the Apple Diagnostics app displays a progress indicator for your Mac.

Yes I’ve ran the diagnostic and it found no errors.
 
Has it only happened once? I'd chalk it up to bad luck and move on, unless it happens again within the next few months.
 
Has it only happened once? I'd chalk it up to bad luck and move on, unless it happens again within the next few months.

Yes it only happened the one time. Yeah I think that's what I'll do and hopefully it doesn't happen again. I was just curious if anyone had any idea on what the error report meant.
 
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