iPod Anyone still haven't received their recall mail-back package?

iDrew87

macrumors member
Nov 21, 2011
47
0
Belfast
Guess I am one of the lucky ones. I signed up for the recall straight away.

Package came on the 20th, straight away I packed it up sent it off to the post office.

My repair status states 21 November that the product received and issues identified. Now it is at product replacement pending.

Pretty swift eh but wonder how long it would take for me to actually receive the ipod hah
 

aross99

macrumors 68000
Dec 17, 2006
1,538
0
East Lansing, MI
Requested service on the first day (11/13?), and received by empty box on 11/21. I had a White 2GB Nano. Shipped it back today...

Kind of surprised they shipped an empty box (Fed ex overnight no less). Thought they might ship the replacement nano and have us return the old one in the same box...
 

Fuchal

macrumors 68020
Sep 30, 2003
2,456
711
Got my box yesterday. Had called them, they told me there was a backorder on the shipping boxes so they've been delayed a bit.
 

ironpony

macrumors regular
Oct 28, 2011
131
29
md
Requested replacement 11/12 at 6:00am.

No word yet other than do not use it may catch fire.

Could this be a prank?
 

ilovemyibook

macrumors 6502
Mar 19, 2006
251
8
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

ironpony said:
No word yet other than do not use it may catch fire.

Could this be a prank?
A prank? Are you serious?
 

nick318is

macrumors newbie
Oct 18, 2011
7
0
I applied on one of the 1st days as well. I called earlier this week. They informed me that they had a shortage of boxes and that they would still be coming. They also said they would extend the period of time since the original email says 10 days.
 

iRickyRocket

macrumors newbie
Nov 14, 2011
14
0
No word yet other than do not use it may catch fire.

Could this be a prank?
I was thinking the same thing. They couldn't possibly be collecting all of the 2005/06 nanos fixing them and sending the fixed 2005/06 nanos back out to everyone. It makes no logical sense. They should have started this on April fools day. If Nike announced a problem with 2005/06 shoes this year, they wouldn't have everyone mail them back in, fix them and send them back out.

How about just send us a $50-$75 gift card toward Apple products instead.
 

GeniusJon

macrumors regular
Nov 26, 2011
185
0
Canada
I requested it on the 12th, got the box on the 15th, had UPS pick it up on the 16th, and Apple received it on the 24th. My product replacement is still "pending" though...

 

yanki01

macrumors 68040
Feb 28, 2009
3,508
1,619
Texas
same for me, although they did say up to 6 weeks to receive it back. hoping it doesn't take that long.

 

gianguido

macrumors newbie
Nov 28, 2011
7
0
signed up 18 november (saturday), request accepted on november 21 and no box have reached my house anyway... i'm italian :(
 

ilovemyibook

macrumors 6502
Mar 19, 2006
251
8
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

Well I have my box shipped back to them and am still waiting to get my new Nano back :(. I have a hunch that a lot of people are going to be getting Nano's back at the same time.
 

gianguido

macrumors newbie
Nov 28, 2011
7
0
Well I have my box shipped back to them and am still waiting to get my new Nano back :(. I have a hunch that a lot of people are going to be getting Nano's back at the same time.
can you describe us what was in the box? what is the mechanism to return?
 

ilovemyibook

macrumors 6502
Mar 19, 2006
251
8
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

gianguido said:
Well I have my box shipped back to them and am still waiting to get my new Nano back :(. I have a hunch that a lot of people are going to be getting Nano's back at the same time.
can you describe us what was in the box? what is the mechanism to return?
It was a surprisingly thick box that was plain brown. Once opened it had a small bag for the iPod, strips of tape, 3 pieces of foam that the iPod is nested between. And a printed sheet of instructions. Different countries might get different packaging though! If from the U.S.
 

gianguido

macrumors newbie
Nov 28, 2011
7
0
the courier has taken the package directly from your home? what was on the sheet? thanks for all these information! :D
 
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