Anyone successfully order at but receive NO confirmation email?

Discussion in 'iPhone' started by ericalynn987, Jun 15, 2010.

  1. ericalynn987 macrumors newbie

    Jul 17, 2009
    About 4 hours ago (10am EST), I successfully ordered an iPhone 4 from Apple's website. On their site, I was given an order confirmation number. It also stated that I should receive an email confirmation "shortly". (I still haven't received an email yet.)

    It's never taken this long to receive an order confirmation when purchasing something on Apple's website (usually just a few minutes, if that); although, understandable, they are slammed right now.

    Has anyone else ordered at and received (or not received) an email confirmation?

    Another odd thing is my order details:

    Rate Plan:
    No Voice Plan
    Unlimited ......... $30.00
    - Unlimited
    200 messages ......... $5.00
    - 200 messages
    Custom configuration
    With AT&T Rate Plan
    Ships: Delivers on June 24th

    How could it have no voice plan listed (when I selected one) and what is that "custom configuration" about? (I didn't see anything about a custom configuration while ordering.)
  2. dwella1 macrumors member

    Apr 4, 2009
    I ordered about 6 hours ago and have not received an email but when I go to my account it shows the order so I think they are just backed up

  3. PsyD4Me macrumors 6502a


    Mar 11, 2009
    under your bed
    No email, but don't worry this is a usual occurance. I got my ipad email 2 days later.
  4. Pushkar macrumors 6502a

    Jun 9, 2009
    SW London, UK
    Yeah I haven't got an confirmation for the last 3 hours, But it's on Apple site in the UK so it's all good. :cool:
  5. Brymo macrumors regular

    Jul 3, 2007
    Just talked to Apple. They are getting slammed, so be nice :)

    She said, if you were charged, have an order number, and were successful, then you're okay and will get the iPhone on the 24th.

    She said the servers pushing the e-mails are slammed and should expect a full day before you get your e-mail.

    Makes sense.

    If you got through, sit down, take a deep breath, and be blessed we are able to have cool things and have the opportunity to have these things.

    It can always be worse!
  6. Knowlege Bomb macrumors 603

    Knowlege Bomb

    Feb 14, 2008
    Madison, WI
    I got through this morning but I am a bit paranoid.

    I saw the "Unable to process your request" thing about eighteen times after entering my number, ZIP, SSN and then it just skipped AT&T altogether and said I had a 32GB black iPhone 4 for $699 waiting for me.

    I'm sure it'll be cleared up in store but it is kinda nerve racking since I haven't gotten a confirmation email.
  7. MarkCooz macrumors 6502a

    Jul 12, 2009
    If i may ask (if it doesn't matter)

    How much was the total outcome of the Pre-order?

    also is it safe to place the order now? or should i just wait?
  8. barnaby117 macrumors member


    Sep 5, 2007
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_3 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7E18 Safari/528.16)

    The same thing happened to me. Got the order to go through on (with an order number), but I've yet to receive a confirmation email. Glad to know that it should be on its way!
  9. IndianGuy macrumors regular


    Jun 14, 2010
    same here - order status show order - no email
  10. ttech10 macrumors 6502

    May 16, 2008
    Ordered 6 hours ago and no email. I'm pretty sure nobody has received a confirmation though it shows up in their order status.

Share This Page