Anyone successfully order at Apple.com but receive NO confirmation email?

Discussion in 'iPhone' started by ericalynn987, Jun 15, 2010.

  1. ericalynn987 macrumors newbie

    Joined:
    Jul 17, 2009
    #1
    About 4 hours ago (10am EST), I successfully ordered an iPhone 4 from Apple's website. On their site, I was given an order confirmation number. It also stated that I should receive an email confirmation "shortly". (I still haven't received an email yet.)

    It's never taken this long to receive an order confirmation when purchasing something on Apple's website (usually just a few minutes, if that); although, understandable, they are slammed right now.

    Has anyone else ordered at Apple.com and received (or not received) an email confirmation?

    Another odd thing is my order details:

    IPHONE 4 BLACK 32GB-USA
    Rate Plan:
    No Voice Plan
    Unlimited ......... $30.00
    - Unlimited
    200 messages ......... $5.00
    - 200 messages
    Custom configuration
    With AT&T Rate Plan
    Ships: Delivers on June 24th

    How could it have no voice plan listed (when I selected one) and what is that "custom configuration" about? (I didn't see anything about a custom configuration while ordering.)
     
  2. dwella1 macrumors member

    Joined:
    Apr 4, 2009
    #2
    I ordered about 6 hours ago and have not received an email but when I go to my account it shows the order so I think they are just backed up

    d1
     
  3. PsyD4Me macrumors 6502a

    PsyD4Me

    Joined:
    Mar 11, 2009
    Location:
    under your bed
    #3
    No email, but don't worry this is a usual occurance. I got my ipad email 2 days later.
     
  4. Pushkar macrumors 6502a

    Joined:
    Jun 9, 2009
    Location:
    SW London, UK
    #4
    Yeah I haven't got an confirmation for the last 3 hours, But it's on Apple site in the UK so it's all good. :cool:
     
  5. Brymo macrumors regular

    Joined:
    Jul 3, 2007
    #5
    Just talked to Apple. They are getting slammed, so be nice :)

    She said, if you were charged, have an order number, and were successful, then you're okay and will get the iPhone on the 24th.

    She said the servers pushing the e-mails are slammed and should expect a full day before you get your e-mail.

    Makes sense.

    If you got through, sit down, take a deep breath, and be blessed we are able to have cool things and have the opportunity to have these things.

    It can always be worse!
     
  6. Knowlege Bomb macrumors 601

    Knowlege Bomb

    Joined:
    Feb 14, 2008
    Location:
    Madison, WI
    #6
    I got through this morning but I am a bit paranoid.

    I saw the "Unable to process your request" thing about eighteen times after entering my number, ZIP, SSN and then it just skipped AT&T altogether and said I had a 32GB black iPhone 4 for $699 waiting for me.

    I'm sure it'll be cleared up in store but it is kinda nerve racking since I haven't gotten a confirmation email.
     
  7. MarkCooz macrumors 6502a

    Joined:
    Jul 12, 2009
    Location:
    California
    #7
    If i may ask (if it doesn't matter)

    How much was the total outcome of the Pre-order?

    also is it safe to place the order now? or should i just wait?
     
  8. barnaby117 macrumors member

    barnaby117

    Joined:
    Sep 5, 2007
    #8
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_3 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7E18 Safari/528.16)

    The same thing happened to me. Got the order to go through on Apple.com (with an order number), but I've yet to receive a confirmation email. Glad to know that it should be on its way!
     
  9. IndianGuy macrumors regular

    IndianGuy

    Joined:
    Jun 14, 2010
    #9
    same here - apple.com order status show order - no email
     
  10. ttech10 macrumors 6502

    Joined:
    May 16, 2008
    #10
    Ordered 6 hours ago and no email. I'm pretty sure nobody has received a confirmation though it shows up in their order status.
     

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