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Anyone successfully order at Apple.com but receive NO confirmation email?

E

ericalynn987

macrumors newbie
Original poster
Jul 17, 2009
3
0
About 4 hours ago (10am EST), I successfully ordered an iPhone 4 from Apple's website. On their site, I was given an order confirmation number. It also stated that I should receive an email confirmation "shortly". (I still haven't received an email yet.)

It's never taken this long to receive an order confirmation when purchasing something on Apple's website (usually just a few minutes, if that); although, understandable, they are slammed right now.

Has anyone else ordered at Apple.com and received (or not received) an email confirmation?

Another odd thing is my order details:

IPHONE 4 BLACK 32GB-USA
Rate Plan:
No Voice Plan
Unlimited ......... $30.00
- Unlimited
200 messages ......... $5.00
- 200 messages
Custom configuration
With AT&T Rate Plan
Ships: Delivers on June 24th

How could it have no voice plan listed (when I selected one) and what is that "custom configuration" about? (I didn't see anything about a custom configuration while ordering.)
 
I ordered about 6 hours ago and have not received an email but when I go to my account it shows the order so I think they are just backed up

d1
 
Just talked to Apple. They are getting slammed, so be nice :)

She said, if you were charged, have an order number, and were successful, then you're okay and will get the iPhone on the 24th.

She said the servers pushing the e-mails are slammed and should expect a full day before you get your e-mail.

Makes sense.

If you got through, sit down, take a deep breath, and be blessed we are able to have cool things and have the opportunity to have these things.

It can always be worse!
 
I got through this morning but I am a bit paranoid.

I saw the "Unable to process your request" thing about eighteen times after entering my number, ZIP, SSN and then it just skipped AT&T altogether and said I had a 32GB black iPhone 4 for $699 waiting for me.

I'm sure it'll be cleared up in store but it is kinda nerve racking since I haven't gotten a confirmation email.
 
If i may ask (if it doesn't matter)

How much was the total outcome of the Pre-order?

also is it safe to place the order now? or should i just wait?
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_3 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7E18 Safari/528.16)

The same thing happened to me. Got the order to go through on Apple.com (with an order number), but I've yet to receive a confirmation email. Glad to know that it should be on its way!
 
Ordered 6 hours ago and no email. I'm pretty sure nobody has received a confirmation though it shows up in their order status.
 
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