Just wondering if anyone else has tried to process a repair through an o2 store. Basically I have had a bit of a nightmare its been 3 weeks and I still have no iphone. on the 4th feb my iphone could no longer receive reception. So I took it into an o2 store in cheltenham. I spoke to customer services and they tried a few crappy tests, removing sim card, hard reset, ect. Still no luck, so they told me it will be sent away for repair. I was advised on the phone this process will take no longer then 3 days. I returned to the store after a week with no call, they told me its going to take a maximum of 14 days. Its now been 3 weeks I go into the store almost every other day and they fob me off with some awaiting an email from the repair centre story, and show me that its 'in the final repair' status. I've been promised line rental compensation, but really I just want my iphone back. I've since been told if I had taken into the apple store they would have straight swapped it which really frustrates me. Anyone else had this problem??