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Discussion in 'Apple Watch' started by lollkat, Apr 24, 2015.
There was an offer to exchange the bands rather than return the watch, have anyone tried this yet?
I'm interested this too.. I'm in the UK and would quite like to swap my blue sport band. I called Customer Service and they said no stores were stocking bands for the time being... tempted to go down and see whether thats true though tomorrow.
Milton keynes had none today
thats my local place so you've saved me a trip. Thanks!
Chatted with Apple rep and they said it's done via chat or over the phone. Sounds like you have to ship it back and once they receive yours they will send a replacement. During this process they will also charge your card for the retail price of the band and then refund you when they send theirs.
Hope this helps.
There is a watch band replacement program in place but it's not as simple as going in to a store and swapping them out. Here is the article from this site that explains it.