Like many I could not get on the website so ordered through App. I could not figure out where the upgrade program was and as time was running out I just preordered two phones for full price. I did want to do the upgrade program and realized later once the website was working how to get there but all the models I wanted were gone. Anyone think I can take the two that are shipping to me to apple and switch to the upgrade program?? Probably a long shot if any.