Anyway to restore unlimited throttled ATT phone?

[pjny]

It took 12 minutes of tech support with ATT before they admitted it was throttled. Turned off phone, reset settings, wait to call me on my other phone to troubleshoot.

I have another 11 days of .5megabit speeds. Spoke to a manager and she said that they don't send any throttling warning messages even though CSR had me looking for ATT warning emails on my account. I also checked my text messages and got nothing from ATT/

Are warning messages sent when you are close to your unlimited cap? ATT press release states "In addition, this program has affected only about 3% of our customers, and before any customer is affected, they are also notified by text message." I did not get one and the conflicting accounts from supervisor and CSR are confusing.

Also supervisor stated the throttling cap would never change even after I mentioned the FTC was suiing ATT for "shady"

http://www.theverge.com/2014/10/28/7084497/ftc-sues-att-over-unlimited-data-throttling

I have never been throttled so I was surprised there was no warning. It is affecting my business as I often need access to data quickly.

Anyway to restore before the billing cycle renews?

Thanks.

 

[lordofthereef]

I got an initial throttling warning (first time I ever hit 5GB and they decided to throttle) but no subsequent warnings. No longer on unlimited since family share is better for our current usage, but I don't think it is unusual not to get an email/text.

 

[Applejuiced]

No, there's no way to restore the speed till your billing cycle renews.
Switch your data plan or deal with throttling after 5GB of data.
No other option.

 

[nostresshere]

No, there's no way to restore the speed till your billing cycle renews.
Switch your data plan or deal with throttling after 5GB of data.
No other option.

I agree. Switch to one of the plans with non-throttled data. We dumped our unlimited and very happy about it.

 

[barkomatic]

Just as an FYI, there used to a method one could use that would disable throttling. However, that got patched pretty quickly.

As others suggested you could switch your plan but for a single line I still think the unlimited plan (really 5GB) is the best deal on AT&T right now. I wouldn't go by what the AT&T rep said about never backing off their throttling policy--that's probably just what they are told to say. They can change that at any time and the court case *might* affect it or it might not.

 

[KPOM]

There is currently no way without losing unlimited data since it's programmed into AT&T's systems, but AT&T did say that sometime next year they'll move LTE UDP holders onto the "soft" throttling plan when they hit 5GB. Under that plan, which is in place for non-LTE UDP holders after 3GB, they throttle, but only if there is network congestion. Currently, LTE holders get throttled down to 2G speeds once they hit 5GB.