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kvaughan

macrumors member
Original poster
Jul 6, 2011
33
0
Would anyone know where I could happen to get replacement screws for the Apex Armor frame? I was installing mine and snapped the head off one of the screws :mad:. Now I have a brand new case that I can't use. Sent an email to them but would prefer to get them somewhere else if possible (several problems with my order).
 
Would anyone know where I could happen to get replacement screws for the Apex Armor frame? I was installing mine and snapped the head off one of the screws :mad:. Now I have a brand new case that I can't use. Sent an email to them but would prefer to get them somewhere else if possible (several problems with my order).

this are pretty unique screws you will most likely have to get them from apex.
 
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Guess I'll keep trying them. They never even replied to my last 2 emails...
 
Look at what Mike from AA said!

Austin,
Done !
- I think we are having some problems with the e-mail fowarding to the correct address. I will look into this tomorrow and do some testing to make sure it is running right. I have*not received any e-mails regarding the broken screws. I have this customers address and will ship (2) extra screws to him ASAP. (tomorrow)
- Also, we have begun machining the prototypes for the next Apex Product and should have a finished version within 2-3 weeks......We are very excited about this ! Stay tuned.
*
Thanks for the help !!
*
- Cheers

On Thu, Jul 14, 2011 at 9:11 PM, Austin Morrow <austin@ontheedgeapps.com> wrote:
Hi Mike,

There is someone over on the MacRumors Forums looking for replacement screws for his frame, any chance you could help him out? Thanks! Here is the thread: https://forums.macrumors.com/threads/1187883/

Thanks, Austin Morrow
Sent from my iPhone
Founder & Editor In Chief of On The Edge Apps - www.ontheedgeapps.com
 
Look at what Mike from AA said!

He got ahold of me early this morning and had a tracking number for me around noon at no charge. Even offered to take a look at the case to make sure the threads weren't damaged. Great service I must say! Guessing their email system was the problem when I originally ordered and had gotten no contact at all.
 
He got ahold of me early this morning and had a tracking number for me around noon at no charge. Even offered to take a look at the case to make sure the threads weren't damaged. Great service I must say! Guessing their email system was the problem when I originally ordered and had gotten no contact at all.

Wow that's some really neat support.
 
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