Please can you help? I've got a problem with my phone and I have had a family emergency over the last couple of days which has made it nigh on impossible to research.
I have iPhone 5. It's unresponsive after 5 minutes on the phone. It was a problem that showed up a few weeks ago but it only happened a couple of times now and then and I kick myself for not sorting it out then. Now it happens all the time. I can't switch during calls and have missed two important phone calls. The end call button does not work, the phone won't switch off with the home or power off button whether pressing or holding down unless previous caller hangs up and even then sometimes it doesn't work. With everything going on, the other caller (family) has forgotten to put the phone down and i can do nothing with my phone. Previously if someone hung up, the phone became responsive. I can't use this. I called Orange and they were closed. I have Apple care but they closed at quarter to eight. I've never had a problem with an Apple product before. Sorry for the short post. I love the phone, but I can't rely on it. Please can you advise quickest way to resolve. I'm 40 minutes from nearest store but I don't know if I'll be able to get in any time soon. Would that be quickest. I would get payg as a standby, but I would be afraid to complicate matters with other numbers.
Any help most appreciated.
Kind regards
Ross
I have iPhone 5. It's unresponsive after 5 minutes on the phone. It was a problem that showed up a few weeks ago but it only happened a couple of times now and then and I kick myself for not sorting it out then. Now it happens all the time. I can't switch during calls and have missed two important phone calls. The end call button does not work, the phone won't switch off with the home or power off button whether pressing or holding down unless previous caller hangs up and even then sometimes it doesn't work. With everything going on, the other caller (family) has forgotten to put the phone down and i can do nothing with my phone. Previously if someone hung up, the phone became responsive. I can't use this. I called Orange and they were closed. I have Apple care but they closed at quarter to eight. I've never had a problem with an Apple product before. Sorry for the short post. I love the phone, but I can't rely on it. Please can you advise quickest way to resolve. I'm 40 minutes from nearest store but I don't know if I'll be able to get in any time soon. Would that be quickest. I would get payg as a standby, but I would be afraid to complicate matters with other numbers.
Any help most appreciated.
Kind regards
Ross
