my g/f bought pocket god and when it was downloading it went from waiting to loading and then never downloaded. the icon just says loading and is all grey. we can't delete the icon. even syncing the phone it doesnt get rid of the icon. we rebooted the phone it says waiting then loading and still wont download. we also can't go to app store and try to download it from scratch it says installed. but clicking the app doesnt launch the program. any manual way of removing it and trying to download it again. will a back up restore erase the icon?