App Refunds Policy Change NEW ADMENMENT" Must read!

Discussion in 'iOS Programming' started by forcesteeler, Mar 24, 2009.

  1. forcesteeler macrumors 6502

    Oct 1, 2007
    Developers are going to have to pay back refunds with new policy

    The iPhone is a slick looking machine. More and more developers are starting to make iPhone games, and the platform could give the PSP and the DS a run for its money.

    But, according to insiders, the phone itself might be developer friendly, but Apple is not. Apple is forcing a rather nasty contractual amendment to developers.

    Under the amendment, there's a new contract provision of a 90 day refund policy that states for every refund, developers must pay back Apple's 30 percent royalty cut. What does that mean? That means Apple reimburses 100% of the cost of the refund to the user and the developer has to pay back Apple's cut with their own pocket money. Thus, Apple is not losing anything, but the developer who only receives 70 percent of the revenue from each download has to pay back 100 percent for every single refund.

    If customers can claim refunds hassle-free (and there is a 90 day refund window) this means developers could actually face the prospect of going into debt as people download and play the game to completion and then claim a refund for whatever reason. Obviously good for consumers but not for developers.

    Word has it that Apple is forcing devs to sign the new contract by the end of this week. Those who don't will be left with no ability to upload and upgrade existing applications. This contract is apparently being put in front of major game developers who are releasing iPhone titles.
  2. CommanderData macrumors regular

    Dec 1, 2007
    Sigh, here we go again... From my post on touchArcade this morning:

    It's a completely bogus rumor with no research done by anyone to prove it. It is simply not true, you can read your own developer agreements to see that is the case- you did save your old ones didn't you? :)
  3. admanimal macrumors 68040

    Apr 22, 2005
    Certainly you're not suggesting that forcesteeler would reflexively latch on to any negative press about Apple's business practices without making sure it is valid, are you?
  4. CommanderData macrumors regular

    Dec 1, 2007
  5. kwjohns macrumors 6502a


    Jul 4, 2007
    Personally, I think refunds in the App Store are implemented terribly right now. When Apple refunds someone for an app, the purchaser get to keep the app and it continues to work and continues to allow the person to get updates as well.

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