"App Store cannot be opened because of a problem"

Discussion in 'Mac Apps and Mac App Store' started by Whackintosh, Apr 17, 2013.

  1. Whackintosh macrumors 6502

    Mar 8, 2009
    How nice. Bye bye software updates. Could anyone make any sense out of this or offer me any advice on how to fix this problem? Problem began after repairing disk permissions.

    Pasting in part of the details of what I'm getting:

    Process: App Store [310]
    Path: /Applications/App Store.app/Contents/MacOS/App Store
    Identifier: com.apple.appstore
    Version: 1.2.2 (129.13)
    Build Info: Firenze-129013000000000~4
    Code Type: X86-64 (Native)
    Parent Process: launchd [147]
    User ID: 501

    Date/Time: 2013-04-17 23:24:32.230 -0400
    OS Version: Mac OS X 10.8.2 (12C60)
    Report Version: 10

    Interval Since Last Report: 983 sec
    Crashes Since Last Report: 7
    Per-App Crashes Since Last Report: 7
    Anonymous UUID: 7443B434-2B64-D388-1DF1-0D19351BCC8B

    Crashed Thread: 0

    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000

    Application Specific Information:
    dyld: launch, loading dependent libraries

    Dyld Error Message:
    Symbol not found: _OBJC_CLASS_$_CKUpToDate
    Referenced from: /Applications/App Store.app/Contents/MacOS/App Store
    Expected in: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
    in /Applications/App Store.app/Contents/MacOS/App Store
  2. Bear macrumors G3

    Jul 23, 2002
    Sol III - Terra
    It appears that you are running 10.8.2. My recommendation is to manually download the 10.8.3 Combo Update and install it.

    The Combo updater will sometimes fix issues that a point (like 10.8.2 to 10.8.3) update won't fix. And will also sometimes fix something that got broken by something else.

    As to what caused it.. are you running any Mac "cleaning" software or Mackeeper? That would be the most likely culprit.
  3. Whackintosh thread starter macrumors 6502

    Mar 8, 2009
    Thanks. Downloading the update now. Fingers crossed!


    Haven't run any cleaning software, btw, just repaired disk permissions.
  4. Whackintosh thread starter macrumors 6502

    Mar 8, 2009

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