App Store - can't download apps on iPhone

Discussion in 'iOS Apps' started by catmonkey, Nov 19, 2010.

  1. catmonkey macrumors member

    Joined:
    Sep 24, 2006
    #1
    I can download apps from my Mac but not direct from my iPhone, it says that I am accessing the store from a new device and I need to varify my payment information. This makes sense as I've just upgraded to a iPhone 4. However when I re enter my information (most of it is already filled out) it closes and says it cannot connect to the store and to try again later - ive been trying for a week now.

    Anyone else experienced this? Its getting pretty annoying.

    Many Thanks,
    Mike
     
  2. nickdo macrumors newbie

    Joined:
    Nov 21, 2010
    #2
    App payment issue

    I have just exchanged a faulty iPhone 4 for a new one restored it and have this apps payment issue exactly the same as you, have you managed to resolve it.

    Thanks

    N
     
  3. catmonkey thread starter macrumors member

    Joined:
    Sep 24, 2006
    #3
    Not as of yet

    I'm still trying and nothing so far. I also noticed that if I go into my account on iTunes it won't let me change or remove card information either - still hunting around the internet to find a solution.
     
  4. josielinnea macrumors regular

    josielinnea

    Joined:
    Dec 15, 2007
    Location:
    Stockholm
    #4
    What is the exact error message you get when you type in your creditcard information?
     
  5. catmonkey thread starter macrumors member

    Joined:
    Sep 24, 2006
    #5
    Error Messages

    The error messages on the iPhone are;

    Verification Required - continue to sign in to verify payment information - Sign in Required - (on the account screen with my card information entered besides security code) "Your account has been accessed from a new computer or device and you must verify your payment information before you can make purchases"

    So I enter the security code as other details are already correct AND this time it works! I don't know what may have happened but while this thread has been ongoing Apple must have fixed a bug or something.

    Thank you anyway and I hope this has changed for you nickdo too.
     
  6. nickdo macrumors newbie

    Joined:
    Nov 21, 2010
  7. miguelb macrumors newbie

    Joined:
    Nov 30, 2010
    #7
    I Have the same problem

    I upgraded from a 3gs to an iPhone 4. I am having the same problem
     

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