App Store download problem with Lion

Discussion in 'Mac OS X Lion (10.7)' started by rmichiel, Oct 26, 2011.

  1. rmichiel macrumors newbie

    Joined:
    Nov 17, 2009
    #1
    I purchased Lion last night in the App Store for my MacBook. The download failed and I have not been able to re-download Lion because it has been listed as installed in the App Store. I have tried clicking on Lion while holding the Option key, as noted in previous discussions-this did not work.

    I would appreciate any suggestions.

    Thank you.
     
  2. bwhinnen, Oct 26, 2011
    Last edited: Oct 26, 2011

    bwhinnen macrumors 6502

    Joined:
    Apr 15, 2010
    Location:
    San Diego
    #2
    Make sure the App Store is closed completely, then start it up again, now holding the Option key click on Purchases, it should then highlight as able to Install.

    Note: This is holding the Option Key whilst clicking the Purchases Button on the top of the App Store Window.

    And don't ask why it is still telling me to accept those Apps when they are already installed :)

    Hope this helps.

    Brett
     

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  3. rmichiel thread starter macrumors newbie

    Joined:
    Nov 17, 2009
    #3
    Brett,

    I tried your suggestion and unfortunately it did not work.

    I have a call in to Apple Support, but they will not get back to me for several days.

    Thanks,

    Bob
     

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