App Store, iTunes, Safari all Quit Unexpectedly.

Discussion in 'OS X Yosemite (10.10)' started by InquiringMac, May 30, 2015.

  1. InquiringMac macrumors newbie

    Joined:
    Dec 16, 2013
    #1
    I am totally lost. Please help! :apple:


    EtreCheck version: 2.2 (132)
    Report generated 5/30/15, 8:49 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
    Mac mini (Late 2012) (Technical Specifications)
    Mac mini - model: Macmini6,2
    1 2.6 GHz Intel Core i7 CPU: 4-core
    16 GB RAM Upgradeable
    BANK 0/DIMM0
    8 GB DDR3 1600 MHz ok
    BANK 1/DIMM0
    8 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
    Video Information: ℹ️
    Intel HD Graphics 4000
    HP ZR30w 2560 x 1600
    System Software: ℹ️
    OS X 10.10.3 (14D136) - Time since boot: 4 days 0:59:44
    Disk Information: ℹ️
    APPLE HDD HTS541010A9E662 disk0 : (1 TB)
    EFI (disk0s1) <not mounted> : 210 MB
    Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    Macintosh HD (disk1) / : 998.97 GB (295.27 GB free)
    Core Storage: disk0s2 999.35 GB Online
    USB Information: ℹ️
    Apple, Inc. IR Receiver
    Apple Inc. BRCM20702 Hub
    Apple Inc. Bluetooth USB Host Controller
    CP1500PFCLCD CRCA102-3I1
    Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
    Anywhere
    Kernel Extensions: ℹ️
    /Library/Extensions
    [loaded] com.logitech.manager.kernel.driver (4.10.1 - SDK 10.8) [Click for support]
    /System/Library/Extensions
    [loaded] com.avira.kext.FileAccessControl (1.0.0d1 - SDK 10.9) [Click for support]
    Problem System Launch Agents: ℹ️
    [failed] com.apple.storeinappd.plist [Click for details] :eek:
    Launch Agents: ℹ️
    [loaded] com.avira.antivirus.general.agent.plist [Click for support]
    [loaded] com.avira.antivirus.ipm.ui.plist [Click for support]
    [loaded] com.avira.antivirus.notifications.agent.plist [Click for support]
    [failed] com.avira.antivirus.odscan.default.plist [Click for support] [Click for details] :eek:
    [loaded] com.avira.antivirus.scheduler.agent.plist [Click for support]
    [running] com.avira.antivirus.systray.plist [Click for support]
    [loaded] com.avira.antivirus.telemetry.agent.plist [Click for support]
    [loaded] com.avira.antivirus.update.default.plist [Click for support]
    [running] com.logitech.manager.daemon.plist [Click for support]

    Launch Daemons: ℹ️
    [loaded] com.avira.antivirus.dbcleaner.plist [Click for support]
    [loaded] com.avira.antivirus.ipm.loader.plist [Click for support]
    [running] com.avira.helper.watchdox.plist [Click for support]
    [loaded] com.google.keystone.daemon.plist [Click for support]
    [loaded] com.microsoft.office.licensing.helper.plist [Click for support]

    User Launch Agents: ℹ️
    [loaded] com.adobe.ARM.[...].plist [Click for support]
    [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
    [running] ws.agile.1PasswordAgent.plist [Click for support]

    User Login Items: ℹ️
    iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

    Internet Plug-ins: ℹ️
    AdobePDFViewerNPAPI: Version: 11.0.11 - SDK 10.6 [Click for support]
    SharePointBrowserPlugin: Version: 14.5.0 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 11.0.11 - SDK 10.6 [Click for support]
    nplastpass: Version: 3.1.21 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Default Browser: Version: 600 - SDK 10.10

    Safari Extensions: ℹ️
    Adblock Plus
    WOT
    LastPass
    Ghostery

    3rd Party Preference Panes: ℹ️
    Logi Preference Manager [Click for support]
    Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
    Macintosh HD: Disk size: 998.97 GB Disk used: 703.70 GB
    Destinations:
    Time Machine [Local]
    Total size: 1.50 TB
    Total number of backups: 65
    Oldest backup: 2013-04-29 23:44:34 +0000
    Last backup: 2015-04-27 22:15:23 +0000
    Size of backup disk: Too small
    Backup size 1.50 TB < (Disk used 703.70 GB X 3)
    Top Processes by CPU: ℹ️
    7% Transmission
    4% WindowServer
    1% fontd
    1% savapi
    1% avguard-ondemand-mgmt

    Top Processes by Memory: ℹ️
    1.04 GB kernel_task
    557 MB Finder
    459 MB softwareupdated
    459 MB cfprefsd(2)
    410 MB coreservicesd

    Virtual Memory Information: ℹ️
    7.65 GB Free RAM
    8.34 GB Used RAM
    17 MB Swap Used

    Diagnostics Information: ℹ️
    May 30, 2015, 08:48:58 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084858_[redacted].crash [Click for details]
    May 30, 2015, 08:48:07 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084807_[redacted].crash [Click for details]
    May 30, 2015, 08:47:56 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084756_[redacted].crash [Click for details]
    May 30, 2015, 08:47:46 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084746_[redacted].crash [Click for details]
    May 30, 2015, 08:47:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084705_[redacted].crash [Click for details]
    May 30, 2015, 08:46:54 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084654_[redacted].crash [Click for details]
    May 30, 2015, 08:46:44 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084644_[redacted].crash [Click for details]
    May 30, 2015, 08:45:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084552_[redacted].crash [Click for details]
    May 30, 2015, 08:45:42 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084542_[redacted].crash [Click for details]
    May 30, 2015, 08:44:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-05-30-084417_[redacted].crash [Click for details]
    May 30, 2015, 08:44:12 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-05-30-084412_[redacted].crash [Click for details]
    May 30, 2015, 08:43:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-05-30-084349_[redacted].crash [Click for details]
    May 30, 2015, 08:43:45 AM /Users/[redacted]/Library/Logs/DiagnosticReports/iTunes_2015-05-30-084345_[redacted].crash [Click for details]
    May 30, 2015, 08:43:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/App Store_2015-05-30-084321_[redacted].crash [Click for details]
    May 29, 2015, 08:38:14 PM /Library/Logs/DiagnosticReports/mdworker_2015-05-29-203814_[redacted].crash
    May 29, 2015, 06:28:04 PM /Library/Logs/DiagnosticReports/mdworker_2015-05-29-182804_[redacted].crash
    May 29, 2015, 06:28:03 PM /Library/Logs/DiagnosticReports/mdworker_2015-05-29-182803_[redacted].crash
    May 29, 2015, 08:23:42 AM /Library/Logs/DiagnosticReports/mdworker_2015-05-29-082342_[redacted].crash
    May 29, 2015, 08:23:41 AM /Library/Logs/DiagnosticReports/mdworker_2015-05-29-082341_[redacted].crash
    May 28, 2015, 06:18:18 PM /Library/Logs/DiagnosticReports/mdworker_2015-05-28-181818_[redacted].crash
    May 28, 2015, 06:18:17 PM /Library/Logs/DiagnosticReports/mdworker_2015-05-28-181817_[redacted].crash
    May 30, 2015, 08:48:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084838_[redacted].crash [Click for details]
    May 30, 2015, 08:48:27 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084827_[redacted].crash [Click for details]
    May 30, 2015, 08:47:15 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084715_[redacted].crash [Click for details]
    May 30, 2015, 08:46:34 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084634_[redacted].crash [Click for details]
    May 30, 2015, 08:46:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084623_[redacted].crash [Click for details]
    May 30, 2015, 08:31:10 AM /Library/Logs/DiagnosticReports/mdworker_2015-05-30-083110_[redacted].crash [Click for details]
    May 29, 2015, 08:37:53 PM /Library/Logs/DiagnosticReports/mdworker_2015-05-29-203753_[redacted].crash
    May 29, 2015, 04:26:32 PM /Library/Logs/DiagnosticReports/mdworker_2015-05-29-162632_[redacted].crash
    May 29, 2015, 04:21:44 AM /Library/Logs/DiagnosticReports/mdworker_2015-05-29-042144_[redacted].crash
    May 6, 2015, 03:22:35 PM /Library/Logs/DiagnosticReports/Kernel_2015-05-06-152235_[redacted].panic [Click for details]
    May 30, 2015, 08:48:48 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084848_[redacted].crash [Click for details]
    May 30, 2015, 08:48:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084817_[redacted].crash [Click for details]
    May 30, 2015, 08:47:36 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084736_[redacted].crash [Click for details]
    May 30, 2015, 08:47:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084725_[redacted].crash [Click for details]
    May 30, 2015, 08:46:13 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084613_[redacted].crash [Click for details]
    May 30, 2015, 08:46:02 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storeinappd_2015-05-30-084602_[redacted].crash [Click for details]
    May 30, 2015, 08:43:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/App Store_2015-05-30-084316_[redacted].crash [Click for details]
    May 30, 2015, 08:31:20 AM /Library/Logs/DiagnosticReports/mdworker_2015-05-30-083120_[redacted].crash [Click for details]
    May 29, 2015, 08:38:05 PM /Library/Logs/DiagnosticReports/mdworker_2015-05-29-203805_[redacted].crash
    May 29, 2015, 08:37:54 PM /Library/Logs/DiagnosticReports/mdworker_2015-05-29-203754_[redacted].crash
    May 29, 2015, 04:26:33 PM /Library/Logs/DiagnosticReports/mdworker_2015-05-29-162633_[redacted].crash
    May 29, 2015, 04:21:43 AM /Library/Logs/DiagnosticReports/mdworker_2015-05-29-042143_[redacted].crash
    May 21, 2015, 08:39:03 AM /Library/Logs/DiagnosticReports/Kernel_2015-05-21-083903_[redacted].panic [Click for details]
     
  2. fisherking macrumors 601

    fisherking

    Joined:
    Jul 16, 2010
    Location:
    ny somewhere
    #2
    if it was just safari, you could try disabling extensions. but since it's several default apps, consider running the combo update, often a good fix for random OS issues...

    this
     
  3. Bruno09 macrumors 68020

    Joined:
    Aug 24, 2013
    Location:
    Far from here
  4. InquiringMac thread starter macrumors newbie

    Joined:
    Dec 16, 2013
    #4
    Thank you gentlemen!

    In addition to the above problems, I am unable to launch Security & Privacy preference pane, run Mac Microsoft Office 2011 update ("installer quit unexpectedly" error).

    Google Chrome, unlike Safari, runs normally...

    What is wrong? Why? How to fix?

    Unswerving fisherking and Bruno09, I can say that
    1. I have installed and am running OS X Yosemite 10.10.3 Combo Update since mid-April.
    2. Frankly, I am scared to uninstall Avira. Could you please give me your rationale, and, most importunely, recommend the best alternative free AV?
    I checked http://www.av-test.org/en/press/test-results/ and found Avira is better than Sophos and ClamXav…

    Could somebody please explain what application creates/uses “com.apple.storeinappd.plist”?

    I am not a software Guru and do need your help badly indeed. Please!
     

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