App store showing updates, but downloads previous version

Discussion in 'iOS Apps' started by tuhoops, Dec 14, 2009.

  1. tuhoops macrumors member

    tuhoops

    Joined:
    Aug 4, 2008
    #1
    Anyone else experiencing this: The app store indicates there is an update available for XYZ app, now version 2.6. You click the the update button, but it downloads the same 2.5 version of the app. You go back to the app store, and still, it shows that the 2.6 version update is available. You click update, same thing happens. What's up? It has been doing this now for several days and with many different apps. It is doing it right now for Motion X GPS Drive. Am I doing something wrong? What gives?
     
  2. return7 macrumors 6502

    Joined:
    Oct 8, 2008
    #2
    Yep, it's pretty irritating. I emailed the iTunes Connect team about it earlier tonight.
     
  3. vega07 macrumors 65816

    Joined:
    Aug 7, 2006
    #3
    Wirelessly posted (iPhone: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7C144 Safari/528.16)

    I have experienced it very frequently lately.
     
  4. run-kmc macrumors member

    Joined:
    Aug 11, 2009
    #4
    It's happened to me on my phone, but not within iTunes itself.
     
  5. lelisa13p macrumors 68000

    lelisa13p

    Joined:
    Mar 6, 2009
    Location:
    Atlanta, GA USA
    #5
    For the last few days I've been seeing this when updating on both the Touch and iPhone 3Gs. For me, it's always when I try to load updates around or after midnite US EST, when the updates first go up. When I try again in the morning, everything goes well.
     
  6. Beefburga macrumors regular

    Beefburga

    Joined:
    Aug 4, 2009
    #6
    Me too

    I find that if I have an update, if i leave it till the following day to update it updates first time.
     
  7. lelisa13p macrumors 68000

    lelisa13p

    Joined:
    Mar 6, 2009
    Location:
    Atlanta, GA USA
    #7
    That's actually the practice that I've adopted presently. :)
     
  8. TomGolden macrumors member

    TomGolden

    Joined:
    Apr 20, 2007
    Location:
    El Dorado county, CA
    #8
    Same thing has worked for me.
     
  9. techwarrior macrumors 6502

    techwarrior

    Joined:
    Jul 30, 2009
    Location:
    Colorado
    #9
    Yup. Been experiencing this for a few weeks now. A minor annoyance, but I generally use Update All, so I will often just wait for a few updates and it eventually disappears from the list.
     
  10. JustLeft macrumors 6502

    Joined:
    Sep 20, 2007
    #10
    I opened a ticket with Apple 1 week ago and have supplied them with a lot of background information on the problem and the suspected cause. I have also included links to the postings on this forum to indicate that this is not an isolated issue.

    They have assured me they are testing this issue and will notify me upon resolution. Will post anything that I hear back from them.
     
  11. Vandam500 macrumors 68000

    Vandam500

    Joined:
    Sep 29, 2008
    #11
    This bug is ridiculous. It is so damn annoying too! Please post if they contacted you
     
  12. JustLeft macrumors 6502

    Joined:
    Sep 20, 2007
    #12
    Got a response today, the key part of the reply - I would like to assure you that our engineers are currently investigating the issue that you have reported. I will contact you as soon as they have completed their investigation and more information is available to me.

    I will provide updates as I get them.


     
  13. iFerd macrumors 6502a

    Joined:
    Jul 20, 2007
    #13
    I had assumed that it just took time for the servers to catch up with the change in description, but it does seem like they should be able to keep notification from happening if the file isn't yet out there.

    Yesterday I had this trouble with several apps, but for this discussion, the most ironic one was the update to Apple's own iDisk. :eek:
     

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