App Store updates won't go away

Discussion in 'Mac Apps and Mac App Store' started by davidinva, Aug 30, 2011.

  1. davidinva macrumors 6502a

    Joined:
    Mar 29, 2009
    Location:
    Shenandoah Valley of Virginia, USA
    #1
    I have updates (Aperture and Angry Birds) on my App Store page which I have downloaded and installed. The updates stay on the App Store page and won't go away. No harm done, just a nuisance. How do you get rid of them?
     
  2. DESNOS macrumors 6502

    Joined:
    Aug 24, 2011
    #2
    They shouldn't be there after being updated. Odd.
     
  3. bt22 macrumors 6502

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    Feb 15, 2009
    Location:
    Alabama
    #3
    My neighbor is having the same problem. I am starting to believe it may have something to do with multiple accounts. She has gone out of town so I have not been able to test my theory.
     
  4. davidinva thread starter macrumors 6502a

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    Mar 29, 2009
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    Shenandoah Valley of Virginia, USA
    #4
    I have only one account. I agree, it is odd behavior.
     
  5. Surely, Aug 30, 2011
    Last edited by a moderator: Aug 30, 2011

    Surely Guest

    Surely

    Joined:
    Oct 27, 2007
    Location:
    Los Angeles, CA
    #5
    This happened to me a year or so ago. There may be a corrupt file in your download queue. I contacted iTunes support, told them which apps this was happening with, and within 24-48 hours, they fixed it and contacted me that it was fixed.
     
  6. davidinva, Aug 30, 2011
    Last edited by a moderator: Aug 30, 2011

    davidinva thread starter macrumors 6502a

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    #6
    I'll give that a try. Thanks.
     
  7. Surely, Aug 30, 2011
    Last edited by a moderator: Aug 30, 2011

    Surely Guest

    Surely

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  8. davidinva thread starter macrumors 6502a

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    Mar 29, 2009
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    Shenandoah Valley of Virginia, USA
    #8
    How do you navigate through the FAQ's to be able to send a support request?
     
  9. Surely Guest

    Surely

    Joined:
    Oct 27, 2007
    Location:
    Los Angeles, CA
    #9
    FWIR, I called 1-800-MYAPPLE, spoke with a rep, told him the issue, and he gave me the iTunes support email address (or told me how to contact iTunes Support).
     
  10. davidinva thread starter macrumors 6502a

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    Shenandoah Valley of Virginia, USA
    #10
    I'll do that. Thanks again.
     
  11. Surely Guest

    Surely

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    Oct 27, 2007
    Location:
    Los Angeles, CA
    #11
    No problem. Glad to help. :cool:

    If you get a chance, post back and let me know if they were able to resolve your issue. I'm curious to see if that's what is going on......
     
  12. pizzafordinna macrumors member

    Joined:
    Jul 27, 2011
    #12
    you could look inside /Users/<USERNAME>/Library/Application Support/AppStore and see if there are any files there. If there are, you should delete them
     
  13. davidinva thread starter macrumors 6502a

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    Mar 29, 2009
    Location:
    Shenandoah Valley of Virginia, USA
    #13
    Thanks. Found one file. Deleted it. Restarted. Updates still there. I haven't had time to call Apple Support yet.
     
  14. Sir Lorad macrumors member

    Joined:
    Apr 22, 2010
    Location:
    Brazil
    #14
    It happens to me since ever with twitter app.
     
  15. davidinva thread starter macrumors 6502a

    Joined:
    Mar 29, 2009
    Location:
    Shenandoah Valley of Virginia, USA
    #15
    Problem solved

    Got a suggestion on the Apple Forums that external hard drives might be the problem and to disconnect them. My desktop is a Macbook with a 500 GB portable HD and a 1.5 TB backup HD. (I take the 500 with me when I travel with the Macbook.). I shutdown, disconnected the HDs and restarted. The App updates were gone from my dock icon and from the App Store. Don't know why, but that worked. Thanks for all the ideas.
     
  16. ryanpcmcquen macrumors newbie

    Joined:
    May 3, 2012
    #16
    This worked for me!

    I had a similar problem, with deleted apps constantly showing up in updates, even after updating them! Most forums said, delete all instances of the app and reinstall (which did not work), other forums said I had a pirated Angry Birds (which I did not).

    After giving up for a while, I signed out of the Mac App Store and signed back in, and VOILA, no more updates I've already deleted/updated. I hope this works for everyone else!
     

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