App Store White Screen

Discussion in 'iPhone Tips, Help and Troubleshooting' started by InfinitiG, Dec 9, 2010.

  1. InfinitiG, Dec 9, 2010
    Last edited: Dec 9, 2010

    InfinitiG macrumors 6502

    Joined:
    Jun 22, 2010
    #1
    Out of nowhere my app store appears to be down.

    The updates section shows up but when I try to update "cannot connect to itunes store" message shows up. All the other tabs in the app store shows a screen that says one moment please for a split second then a blank white screen shows up.

    The same is true with Itunes on my Iphone 4
     
  2. InfinitiG thread starter macrumors 6502

    Joined:
    Jun 22, 2010
    #2
    Bump

    I tried resetting phone and network settings.
     
  3. PsstGreek macrumors 68040

    PsstGreek

    Joined:
    Oct 21, 2010
    Location:
    Tampa Bay
    #3
    Have you rebooted your iPhone? Next, try restoring.
     
  4. InfinitiG thread starter macrumors 6502

    Joined:
    Jun 22, 2010
    #4
    Obviously iv tried doing a soft reset. And I figured out the solution with out having to wipe.
     
  5. Trusttee macrumors newbie

    Joined:
    Dec 30, 2010
    #5
    Your Solution?

    Just trying to find out what you did to fix this problem? The App Store "white screen" which displays the error message briefly (along with the "cannot connect..."message) just started today for me and its already frustrating. Any help would be much appreciated.
     
  6. shaynes macrumors member

    Joined:
    Dec 4, 2008
    #6
    This exact thing is happening to me as well! Started on Dec 30. Brief error message (0.2 sec or so) and then just a white screen.
     

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