- Jan 4, 2023
I'd appreciate some help with this weird problem. I am applying for an apartment. The property management uses AppFolio to verify income by connecting to my bank to view deposits. I have used similar apps before with no problem. However, no matter what I try, I cannot make the connection to my online banking. I have tried Safari, Chrome and FireFox; the wifi here in my airbnb and my hotspot; but I always get "unexpected error," "incorrect sign-in," or this strange popup asking for a verification number that never comes and I don't have. I have reached out to AppFolio in hopes of a reply. I have checked with my bank and they say they have no blocks on the account and nothing to do with how AppFolio works. I will also ask the property management realtor today but have little hope in that. Using this app means my application is seen sooner and given priority (let's not get into the issues with that). I am on a MacBook Air MI, 2020, running Monterey 12.4.