Applcare

Discussion in 'MacBook' started by Jdm_rsx, Apr 22, 2009.

  1. Jdm_rsx macrumors 6502

    Joined:
    Nov 26, 2004
    Location:
    Honolulu, Hawaii
    #1
    well guys i just had my first HD failure....in 2 3/4 years of owning my macbook...

    it was painful but thx to applecare

    just want to say its really worth it...

    i got a new battery...and new HD....within an hour at my apple store...

    it was worth it...

    my old HD was 60gig....they didnt have those anymore

    so they gave me 75gig....which was nice at no charge...

    they didnt upgrade me to leopard...but gave me only tiger....which leopard i can get on my own anyways...

    just thought i'd share w/ everyone...
     
  2. fuz10n macrumors member

    fuz10n

    Joined:
    Mar 29, 2009
    Location:
    Charlottesville, VA
    #2
    Sweet. I've heard mostly good things about Apple Care. I once spoke with a rep over the phone concerning my old MBA and he was genuinely kind and chill.
     
  3. Jdm_rsx thread starter macrumors 6502

    Joined:
    Nov 26, 2004
    Location:
    Honolulu, Hawaii
    #3
    im not advertising it or anything

    just sharing some of my experiences with others here about it

    im quite happy with my new battery....that would last another1-2 years...and new hard drive....

    despite all old data is lost...but heh...
     
  4. RDM3 macrumors regular

    Joined:
    Apr 15, 2009
    Location:
    Concordville PA
    #4
    I lost alot of data, pictures etc that was on the HD of my computer, so I learned to save anything I will want later to an external HD.
     
  5. ux4all macrumors regular

    ux4all

    Joined:
    Jan 26, 2009
    Location:
    Chicago, IL, USA
    #5
    Lazy Wednesday

    For some reason, a poem came to mind.

    in 2 3/4 years of owning my macbook
    i just had my first HD fail
    All my data was lost
    But there is applecare

    [They gave me] a new battery...
    and a brand new HD...
    within an hour at my apple store...
    [I was happy as could be]

    my old HD was 60gig....
    they didnt have those anymore
    so they gave me 75gig
    And I didn't have to spend more

    they didnt upgrade me to leopard
    but gave me only tiger
    which leopard i can get on my own anyways...
    [Because Apple store's price is higher].

    It's a slow Wednesday.
     
  6. fuz10n macrumors member

    fuz10n

    Joined:
    Mar 29, 2009
    Location:
    Charlottesville, VA
    #6
    :stands up and applauds:
     
  7. Jdm_rsx thread starter macrumors 6502

    Joined:
    Nov 26, 2004
    Location:
    Honolulu, Hawaii
  8. joe01 macrumors member

    joe01

    Joined:
    Jul 8, 2008
    Location:
    Tx
  9. Jdm_rsx thread starter macrumors 6502

    Joined:
    Nov 26, 2004
    Location:
    Honolulu, Hawaii
    #9
    pretty much everything

    is there something u had in mind?
     
  10. Ivan P macrumors 68030

    Ivan P

    Joined:
    Jan 17, 2008
    Location:
    Home
    #10
    Not everything. Any accidental damage (water damage, cracked screens, dents, etc) are not covered by Applecare. It has to be damage not caused by the user that can be attributed to a manufacturing defect. For example, if the hard drive failed then it would be replaced. However, if a technician opens up the computer and a water sensor inside has been triggered, then they can get out of the repair by saying that it was caused by water damage. In that case, you wouldn't be covered and would have to pay for the repair instead of get it for free.
     
  11. pellets007 macrumors 6502a

    pellets007

    Joined:
    Jan 28, 2009
    Location:
    New York
    #11
    Just a good experience in general with Apple for me. This is my third replacement (debris under my two previous MacBook screens) and now I'm sending this on for a repair on my battery door. I told the representative that I didn't have an external HDD to back up to. He put me on hold for a minute and when he got back, he offered me a free 500GB Seagate drive. I was shocked! No company has ever done this for me, simply because of my bad luck. I was kind of ticked that I bought a Mac, but now Im glad that they care about me enough to, essentially, give a $100 for my bad luck. :eek:
     
  12. Matek macrumors 6502a

    Joined:
    Jun 6, 2007
    #12
    Don't want to ruin the mood, but how is this special? You had your computer under warranty, some parts broke down and they replaced them. Every other hardware company would do the same thing, that's what warranty is all about.

    It's like saying you made a reservation and when you arrived at the restaurant the table was all ready for you. Of course it was, that's the point :D.
     
  13. genmic macrumors regular

    Joined:
    Mar 8, 2009
    #13
    That's very true. I know I am just happy with Apple when I don't have to wait 10-20 minutes even though I have an appointment with the Genius Bar. Next thread: "Wow, the Genius was ready for me at my actual appointment time! Thanks Apple!"
     

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