Apple 20" Cinema Display

appleguy

macrumors 6502
Original poster
Aug 23, 2002
432
1
Auckland, NZ
Just purchased one of these to go with my new Mac Mini
and the display has a pink pixal when it has a dark background
only had this a day only noticed when I went to play a DVD now it sticks out like anything.
does anyone know the rules for returning a display with 1 pixal faulty
 

NATO

macrumors 68000
Feb 14, 2005
1,692
28
Northern Ireland
You'll probably not have much luck returning the display as several dead pixels are considered normal by Apple. You could try your luck though, although you'll probably be met with this response by the customer services rep you speak to.
 

crazzyeddie

macrumors 68030
Dec 7, 2002
2,790
0
Florida, USA
No way you will get a new monitor for 1 pixel, even if its stuck white on a black background. Try massaging the pixel gently with a very soft cloth to see if you can get it un-stuck.
 

ravenvii

macrumors 604
Mar 17, 2004
7,584
490
Melenkurion Skyweir
It doesn't matter what color it is or how it shows up. You need 4 or 8 (depending on vendor) dead/stuck pixels to be eligible for a swap. Like the above poster said, massage that pixel up good, it MIGHT get un-stuck. If not, and you REALLY want to swap it, abuse the display until there's more than 4 or 8 pixels dead or stuck, then call Apple up.
 

sjpetry

macrumors 65816
Oct 28, 2004
1,195
0
Tamarindo, Costa Rica
Raven VII said:
If not, and you REALLY want to swap it, abuse the display until there's more than 4 or 8 pixels dead or stuck
Can you make pixels get stuck? I never thought about it. :cool:

You could have a pink backround. Whats wrong with pink. ;)
 

sjpetry

macrumors 65816
Oct 28, 2004
1,195
0
Tamarindo, Costa Rica
appleguy said:
hum just tried to massage gentenly it appeard to have moved over a few pixels is that weird or what?
Do it somemore and it might go away. If not try to move it into a corner.

I have a question. Why did you get a mini + 20in display instead of an iMac (much better deal). :confused:
 

Logik

macrumors 6502a
Apr 24, 2004
616
0
ah yes... rule number one.. want a display with a good warranty against defects such as dead pixels? Get a Samsung... they've got a zero dead pixel policy. get a bad pixel? they'll exchange it for another free of charge. not to mention samsung makes excellent displays.
 

appleguy

macrumors 6502
Original poster
Aug 23, 2002
432
1
Auckland, NZ
I was just seeing things when it was moving.
but it turns out its not the monitor at all
I changed to a different photo the the pink pixel changed to another corner of the screen turns out its my digital camera at fault, just when I was on the emac I didnt notice it. only when i zoom in on the pictures with my mac mini I and 20" Display I can see it
 

Logik

macrumors 6502a
Apr 24, 2004
616
0
appleguy said:
I was just seeing things when it was moving.
but it turns out its not the monitor at all
I changed to a different photo the the pink pixel changed to another corner of the screen turns out its my digital camera at fault, just when I was on the emac I didnt notice it. only when i zoom in on the pictures with my mac mini I and 20" Display I can see it
lol, now THAT is a funny one i haven't heard before :) glad it's not the $1000 display :p
 

appleguy

macrumors 6502
Original poster
Aug 23, 2002
432
1
Auckland, NZ
sjpetry said:
Do it somemore and it might go away. If not try to move it into a corner.

I have a question. Why did you get a mini + 20in display instead of an iMac (much better deal). :confused:
I went for the Mac Mini as I needed the portablity option plus when (if) they do release a g5 Mac Mini I will get one and I wont need to buy a screen then
 

sjpetry

macrumors 65816
Oct 28, 2004
1,195
0
Tamarindo, Costa Rica
appleguy said:
I went for the Mac Mini as I needed the portablity option
I never thought of the mini as a portable but when I think about it it makes sense. :)

I would have gone for an iBook so I could "Mac on the go" (but you have different needs). :cool:
 

Platform

macrumors 68030
Dec 30, 2004
2,879
0
Can pixles get stuck only sometimes with a paticular color, it seem's that I sometimes get one white one or not :confused:
 
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