Apple 30' Cinema Display with dead pixel...

Discussion in 'Mac Pro' started by pipep, Mar 3, 2010.

  1. pipep macrumors member

    Dec 18, 2007
    Ok, pretty much that's it. My screen has a dead pixel wich is always RED.

    I have Apple Care until november, but maybe they won't even look at it as it's just 1 pixel...

    Will it be covered?
    will they fix it?
    will they give me a new screen?
    if they give me a new screen how long will it have warranty? 1 year right?
    can i buy apple care for the screen if they give me a new one?

    recommendations are welcome!
  2. bozz2006 macrumors 68030


    Aug 24, 2007
    i don't know if it will be covered but if it bugs you it is worth a shot. the fact that you have apple care should help. they tend to treat folks with apple care a little better. usually if they replace something that is under apple care they will give you a pro-rated refund on the apple care and give you the option to buy a full apple care for the replacement.
  3. akadmon Suspended

    Aug 30, 2006
    New England
    I doubt it. I think they're failure criteria is something like 6 or more dead pixels. I t may be fewer (3?) if they're right next to one another. Anyway, no use speculating about it. Just call up Apple and ask.
  4. AdeFowler macrumors 68020


    Aug 27, 2004
    I would definitely contact Apple and see how it goes. I think you can only get AppleCare on a display when it's bought with a desktop Mac.
  5. akadmon Suspended

    Aug 30, 2006
    New England
    You can buy AppleCare for the monitor if you purchased it separately (so long as you do it within 1 year). If you bought it with a Mac, you're Mac's AppleCare covers both.
  6. bcrguy macrumors regular

    Sep 29, 2009
    Burlington Ontario Canada
    no you can get one on just the display itself.. i checked cuz i was thinking about gettin the 24" display

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