Apple 4S purchased in Craigs List

[jsf721]

I purchased an Apple iP4s on craigs list form a very reputible young man that I met at the verizon store (he works there) and purchased his iP4s. I set it up for my wife who came from an LG ENVY. We used the setting->erase all data and then set up the phone.

I am at work and my wife is very new to the IP4S so I don't know what the issue is, but she cannot send text to some of her contact and no problem to others. I am not sure if there are more symptoms or not.

Some people with iphones get them, others do not, so far no SMS text work. Any ideas on what I can check when I get home?

Thanks very much!

Jeff

 

[martinm0]

Did you purchased a Text message plan when you set up the phone for your wife initially? The iPhone supports iMessage, so if she's texting friends with iPhones and its using iMessage, I can see why those would work and the standard SMS messages would not. (iMessage texts have a blue background while SMS are green). Have her confirm what colors she's seeing on the successful and the failed messages.

 

[mrsir2009]

Are the only people she can successfully text iPhone users?

 

[Applejuiced]

I'd try a reset network settings.
Or restore.

 

[Givmeabrek]

Be sure to check all settings under settings, messages. SMS may not even be enabled.