Apple: About 400 Accounts Affected, App Store Not Hacked

[robertpetry]

So you are saying Macrumors is lying?
https://www.macrumors.com/2010/07/04/reports-of-app-store-hacked-greatly-exaggerated/

That is a reasonable explanation and may well be correct. I was judging based on other forums and comments when I said I highly doubted the number of compromised accounts is only 400. I may have been wrong about that.

However, I still think that is a high number for one week and the fact that Apple put out a press release about it would indicate it was as well.

Regardless of whether I was right or wrong, your rude responses and insults are out of line. First you harshly criticize me for using my own name on this forum when I clearly am not. Then you poke fun and say I must have used a password that was very simple. You have no idea what the truth is and your condescending attitude is insulting. It says much more about you than me.

 

[robertpetry]

Apple is doing this correctly if they're telling you to go to your credit card company and dispute the charges. That's the established legal procedure for handling things like this. It's exactly the same as if someone got your credit card info and used it to buy something at WalMart.com.

I'm sorry, I disagree. This is totally different than if someone stole my credit card and used it at Walmart or Walmart.com.

Apple held my credit card information. It was THEIR server that was breached and they allowed the transaction to proceed. No one stole my credit card or credit card number. It was the Apple account that was hacked.

As such, they are in a position to know what was fraudulently purchased and they have decided to keep my money unless forced to give it back by the credit card company. That is not acceptable.

And their customer service turn around and lack of communication is also unacceptable. But you fanbois will never admit it.

That is pathetic. Do you have an Apple tatoo on your butt?

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[CFreymarc]

Oh,....

No, ..Um ..

Yeah .......You Are correct and not a nut-job at all !

You "Clearly" understand sarcasm and can also throw it back ( I hope )

Or reality after the November elections and the entire UC system is de-funded.

 

[Lord Vader]

It was THEIR server that was breached and they allowed the transaction to proceed.

That's a false statement.

 

[robertpetry]

That's a false statement.

Do tell....

Someone gained access to my account on their servers. They used the account, that is on Apple's servers, to put $150 on my credit card. It could have been any form of payment. It was the account breach that was the problem.

And by the way, calling your credit card company for this type of fraud is not the "correct, legal way" to deal with it. It is one of several ways to deal with it but there is no law or court case stating the merchant is not responsible and I have to go to my credit card company for a remedy.

My credit card company offers me a process as part of their services. The dose not absolve the merchant of his responsibility to treat customers fairly. Knowingly refusing to refund fraudulent purchases makes Apple a co-conspirator and the only beneficiary to the theft.

 

[JAT]

Do tell....

Someone gained access to my account on their servers. They used the account, that is on Apple's servers, to put $150 on my credit card. It could have been any form of payment. It was the account breach that was the problem.

And by the way, calling your credit card company for this type of fraud is not the "correct, legal way" to deal with it. It is one of several ways to deal with it but there is no law or court case stating the merchant is not responsible and I have to go to my credit card company for a remedy.

My credit card company offers me a process as part of their services. The dose not absolve the merchant of his responsibility to treat customers fairly. Knowingly refusing to refund fraudulent purchases makes Apple a co-conspirator and the only beneficiary to the theft.

Obviously, you are an expert on fraud.

Your solution is obvious. Stop all dealings with Apple, Inc. immediately. Throw away any iDevices or Apple computers you may own, and delete any Apple software off your Windows computers. Only then will you be truly safe from Apple attacking you again.

Or, maybe you could learn about actual laws, and stop spewing incorrect info. (hint: section 908)

 

[robertpetry]

Obviously, you are an expert on fraud.

Your solution is obvious. Stop all dealings with Apple, Inc. immediately. Throw away any iDevices or Apple computers you may own, and delete any Apple software off your Windows computers. Only then will you be truly safe from Apple attacking you again.

Or, maybe you could learn about actual laws, and stop spewing incorrect info. (hint: section 908)

And obviously, so are you, smart ass.

Just because I like and use Apple products does not mean I can't complain when they treat me poorly. Maybe you think it does, but it doesn't. And yes I have free will to purchase other products and in some cases I do. None of that excuses the poor response we received from Apple.

I read through the law you cited. Regarding section 908, that creates obligations for financial institutions to deal with fraud. It does not alleviate obligations for merchants however. It does not clear merchants of their responsibilities.

All Apple had to do was refund our money instead of keeping it, knowing it was obtained fraudulently. That is like a citizen picking up a bag of money from a bank robber who dropped it leaving the scene and then keeping it until someone forcibly takes it back.

Actually, it's more like the bank saying someone tried to rob them so account holders are out the money and they get to keep it as profits.

Seriously, do you think Apple is justified in doing that?

 

[CFreymarc]

Your solution is obvious. Stop all dealings with Apple, Inc. immediately. Throw away any iDevices or Apple computers you may own, and delete any Apple software off your Windows computers. Only then will you be truly safe from Apple attacking you again.

I have a handful of people that have done that. But then their game to complain about something is just turned on something else. You should see some guys who ride specific brands of motorcycles and bitch about the latest accessory add on.

 

[CFreymarc]

That is pathetic. Do you have an Apple tattoo on your butt?

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At MacWorld this year, I saw not one, but three Apple logo "tramp stamps" on rather attractive women at that spot right on the bottom of the small of their back just above the waist line. Love to know what parties that got them into during the week.

 

[siddavis]

Obviously, you are an expert on fraud.

Your solution is obvious. Stop all dealings with Apple, Inc. immediately. Throw away any iDevices or Apple computers you may own, and delete any Apple software off your Windows computers. Only then will you be truly safe from Apple attacking you again.

Or, maybe you could learn about actual laws, and stop spewing incorrect info. (hint: section 908)

Now you are being ridiculous.

How about this scenario, I had almost $30 in gift card money that was used by the thief in my case, and I haven't seen a dime of that back yet. Would that not make Apple the financial institution? I am going on three weeks now, and still no communication... But I guess that's perfectly fine customer service by your standards.

 

[robertpetry]

Now you are being ridiculous.

How about this scenario, I had almost $30 in gift card money that was used by the thief in my case, and I haven't seen a dime of that back yet. Would that not make Apple the financial institution? I am going on three weeks now, and still no communication... But I guess that's perfectly fine customer service by your standards.

Exactly. And you know they stopped payment to the developers...