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Apple Addresses MacBook Pro Issues

TBi

TBi

macrumors 68030
Original poster
Jul 26, 2005
2,583
6
Ireland
I'm amazed no one has mentioned this yet.

[url=http://www.dailytech.com/article.aspx?newsid=1584]Daily Tech[/url] said:
I spoke with Apple over the weekend, and to my surprise, some of the issues are well known. Known well enough in fact, that Appe has already started addressing these issues in updated MacBook Pros. According to Apple, it has begun replacing the mainboard inside its MacBook Pros with a new revision. It calls the udpated product "revision D", which is indentifiable by product serial number.

  • Serial numbers starting with W8611: revision D
  • Serial numbers starting with W8610: revision C
Click to expand...
 
What about

My serial number starts with W8612? What about that? Mine is hot and it whines.
 
These are just the revisions that had troubles with most MBP's. (i guess)
 
DeSnousa said:
I would be annoyed if I forked out so much for a fault that Apple has accepted and fixed now. They should do a recall or something :confused:
Click to expand...
Welcome to the world of Rev A folks.
 
Ahhh, Im guessing this is why my MBP has been in for repair with Apple for over 10 days now...

Hmm... mine was a W8608..
 
I would really like to hear some more information on this... My MBP gets pretty darn hot with almost no CPU-intensive apps running and my serial number is W8609-.
 
crazzyeddie said:
I would really like to hear some more information on this... My MBP gets pretty darn hot with almost no CPU-intensive apps running and my serial number is W8609-.
Click to expand...


mine is also a 8609, and i kinda am looking to have mine replaced.
 
Good to hear they're doing something to fix up some of the issues. I'm surprised that Apple said to return any MBPs with these problems for a replacement - that seems VERY generous.
 
max_altitude said:
Good to hear they're doing something to fix up some of the issues. I'm surprised that Apple said to return any MBPs with these problems for a replacement - that seems VERY generous.
Click to expand...

Mine was back with apple for a new inverter anyway (lcd buzzing issue) but if i get a new mainboard revision out of it then im happy, im not exactly thrilled its taken so long tho. (been with apple since march 23rd now)
 
DeSnousa said:
I would be annoyed if I forked out so much for a fault that Apple has accepted and fixed now. They should do a recall or something :confused:
Click to expand...

max_altitude said:
Good to hear they're doing something to fix up some of the issues. I'm surprised that Apple said to return any MBPs with these problems for a replacement - that seems VERY generous.
Click to expand...

It's called a warranty. You discover a "defect in materials or workmanship" within the first year, they are contractually obligated to fix it.
 
While I do hope this is the fix to the problem, I have my doubts. People on the macintouch.com Macbook Pro board have posted problems with machines having serial numbers of W6809, 10, and 12. The "12" part I have heard speculated is the week of production of the laptop, though that is just rumor as far as I know, unless someone has a better source. I hope this is the fix, because I am just waiting on a tax refund before I buy one!
 
ditto

rusty018 said:
My serial number starts with W8612? What about that? Mine is hot and it whines.
Click to expand...

Ditto. Mine is also a W8612... and the noise thing is crazy :)

It's funny... I didn't think the noise thing was a problem, as I had been working on a Thinkpad before the MacBook for about a year, and it made the noise the entire time.

Now... I launch PhotoBooth, or use MagicNoiseKiller, and it's absolutely silent !

Rusty... have you contacted Apple ?
If you have, let me know what they said ! Will probably give them a call in a little while.
 
Glad Apple are being proactive - not waiting for the Rev B...

This time, there seems to be little point in waiting for that Rev B if Apple are sorting out the problems...
 
My serial # starts with W8610 (Rev. C). What actions should I take? I'm going to go to the Apple Store when I have some time tommorow. If they supply a new laptop, will they update the harddrive with all my files from this MBP via firewire free of charge?
 
haha. I wouldn't be surpised if you guys are still getting parts from "Rev A" machines. They don't instantly put brand new "Rev-D" parts in machines that are in for repairs.
They did it for the iBooks a looooong time ago....
expect to have your machine serviced many-a-time before it's fully fixed!
 
I'm glad Apple's doing something about these horror stories I've read about: half of the screen being dark, displaced track pads, hums... Hopefully by August (that's when I'm ordering mine) these glitches will be fixed....decently I hope...
 
that's really good to hear. Any time you drop you that kind of cash on something you expect it to work correctly. Hopefully this will solve the buzzing problem that seems to be pretty widespread.
 
this is definately the last time im buying a rev a computer..

now that i think about it, there isn't really anything wrong with my MBP.. just a minor "whine" that i can get rid of by opening/closing an app

and it does get hot, but i think it is normal for a lap top this thin to get this hot..
 
i had a w12 one


no problems

whine SOMETIMES, but the isight does the trick. not any hotter than my powerbook

i love my macbook
 
jessica. said:
Welcome to the world of Rev A folks.
Click to expand...

Jessica, this isn't meant just for you, but that's just silly. Every model (revision) that comes out fixes some problems and introduces some of its own. Just ask the last PPC PB owners about the lines in their screens. Never happened before, but it appeared in the final revison of a long-in-the-tooth model.

Sorry, I don't buy this, "Well, that's a Rev A for you" garbage.

BTW, my Rev A iMac is still plugging along without a problem. I don't count the Capacitor Plague as an Apple problem since it was industry wide.
 
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