I really appreciate your opinion GGJstudios, you really are making some good points and I definitely can see that I'm running the risk of seeming a little petulant. I hope this isn't the case -- I can only go on what I've seen. In my experience, the consumers who have purchased the 2012 MBP & 1.4GHz machines are thoroughly unsatisfied with their performance. So many complaints we've outright refused to sell them any more. They don't perform as a Mac should, especially when considering the price.
Some of the performance on Macs are sensational, and some of the tech/design is outstanding. I absolutely love some products. That's what really hurts, especially when coupled with their heavy rhetoric about how they make the absolute best products, and make the decisions for the consumers.
Updated Apple computers should not have worse specifications than their predecessors, in my opinion. And this isn't just some nitpicking spec-hunting, this causes genuine performance problems. We've seen the complaints and dealt with the fallout. Some of the computers run so, so poorly.
I know it's fair to say that consumers should do their research. But it's much harder to be that blunt to somebody on the phone, or face-to-face. Some consumers do feel genuinely hurt, if not simply financially, rather than for their love of Apple.