anyone have any luck with replacing a lost AirPod? Apple support seems to be clueless and I keep getting transferred around and shockingly most stores don't have them in stock. I can't be the first person to lose one of these things...
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Apple AirPod - replacing a lost bud
- Thread starter Lostboy500
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According to Apple's iPhone Service Pricing Page: https://support.apple.com/iphone/repair/service/pricing
AirPod
If you need service for your AirPods or charging case, there's no charge if the issue is covered under the Apple One Year Limited Warranty or consumer law.
Our warranty covers a defective battery, but it doesn’t cover wear from normal use. If the battery capacity on your AirPods or charging case decreases over time, you can replace them for a battery service fee.
If your AirPods or charging case get damaged accidentally, you can pay an out-of-warranty fee. And if you lose an AirPod or your charging case, we can replace your lost item for a fee.
Model Battery service Out-of-warranty Lost
AirPods $49 each $69 each $69 each
Charging case $49 $69 $69
So basically, you need to call Apple Support or go to your nearest Apple Retail Store and order a replacement for the lost AirPod. Clearly the people you spoke with have no idea what they are doing. Refer them to the link above if necessary and have them actually do some work to help you on your way. Others have gone through the same ordeal (while dealing with the same ignorant customer reps) only to have finally ordered their replacement AirPods after going though the same process as you did. Be sure to have the original box with you (with the serial numbers and what not) when calling or going to the Apple Retail Store. I'm not sure how quickly you will be able to receive them.
AirPod
If you need service for your AirPods or charging case, there's no charge if the issue is covered under the Apple One Year Limited Warranty or consumer law.
Our warranty covers a defective battery, but it doesn’t cover wear from normal use. If the battery capacity on your AirPods or charging case decreases over time, you can replace them for a battery service fee.
If your AirPods or charging case get damaged accidentally, you can pay an out-of-warranty fee. And if you lose an AirPod or your charging case, we can replace your lost item for a fee.
Model Battery service Out-of-warranty Lost
AirPods $49 each $69 each $69 each
Charging case $49 $69 $69
So basically, you need to call Apple Support or go to your nearest Apple Retail Store and order a replacement for the lost AirPod. Clearly the people you spoke with have no idea what they are doing. Refer them to the link above if necessary and have them actually do some work to help you on your way. Others have gone through the same ordeal (while dealing with the same ignorant customer reps) only to have finally ordered their replacement AirPods after going though the same process as you did. Be sure to have the original box with you (with the serial numbers and what not) when calling or going to the Apple Retail Store. I'm not sure how quickly you will be able to receive them.
Costino1
macrumors 6502a
Where are you seeing these sales? Just did a Google search and they’re roughly $150 everywhere I looked. $100 for them? Sign me up.
Not for me. Verizon still has them listed as retail.
Perhaps it's an account specific deal. Verizon do weird stuff like that: when I went to buy my Watch 3 I had to start by NOT being logged in. When I was logged in 75% of the watches were listed as unavailable so I had to select it first without being logged in, then log in to complete the purchase.
Weird buggers...very weird buggers.
nospleen
macrumors 68030
I did an online chat with Apple two weeks ago to replace one. It was 69 plus tax. Good luck!
How long did it take to receive your replacement?
I’m near several Apple stores, so I think I’m just going to try going into retail store.
nospleen
macrumors 68030
They said they would ship it 2 day, but it went out overnight. So it was a quick process.