Apple airpods sound quality problem

R.Stoychev

macrumors 6502a
Original poster
Dec 23, 2012
728
24
Hello, a friend of mine is experiencing a really odd problem with his airpods, they were exchanged few months ago because when he connects them to his iphone 8 there is sound distortion... Long story short, he got new iphone 8 and the problem is still here, we have tried connecting them to my ipad, iphone x and samsung device the quality is perfect. Is it possible to be some software related problem because he back up his new iphone 8 from old back up ? Any suggestions to fix this problem ?
 

slippery-pete

macrumors 68000
Jun 23, 2007
1,658
567
Maybe it’s the AirPods themselves? I would take them back to Apple store. Odd situation to say the least.
 

ahfu25

macrumors 6502a
Dec 28, 2009
968
32
My AirPods sound really low when connected to my MBP and I have to reconnect them for the volume to be normal. Annoying but it happens with my cousins AirPods as well. This is probably a software issue.