Apple Always Denying my order

Discussion in 'MacBook Pro' started by mak2011, Dec 3, 2012.

  1. mak2011 macrumors newbie

    Joined:
    Dec 3, 2012
    #1
    Hello Peeps

    Hey everyone, I have been trying to place an order for pick up today at my local apple store in Atlanta GA, I placed order using my Amex and everything went through only to find out 15 mins later the order got cancelled. I called my card issuing bank and they said everything is fine, does anyone know what the problem is or if anyone is having the same problem?

    I was buying Apple MacBook Pro 15inch Retina Display

    regards
    Mike
     
  2. justperry macrumors 604

    justperry

    Joined:
    Aug 10, 2007
    Location:
    In the core of a black hole.
    #2
    I recommend you to contact Apple, it seems the problem is there and not the card issuing bank.
     
  3. mak2011 thread starter macrumors newbie

    Joined:
    Dec 3, 2012
    #3
    I contact apple also they just said it is a becoz of incorrect details such as billing Info . But I put 100% correct info

    Anyone is also facing this issue . And I use only American Express card
     
  4. bobcan macrumors 6502a

    bobcan

    Joined:
    Jan 8, 2007
    Location:
    Sunny but Cold.. Canada
    #4
    I've never had any issue on 4-5 major purchases going back to 2006.. not sure how any Forum Folks are going to diagnose a Retailer-Bank issue for you anyway.. Could be dozens of issues..

    I'd suggest you giddy up on down to the local store and Flash your Plastic there.. Good Luck!! :apple:
     
  5. M5RahuL macrumors 68020

    M5RahuL

    Joined:
    Aug 1, 2009
    Location:
    Colorado
    #5
    1) Either go to an Apple store, or Best Buy, etc...and buy from there, Or

    2) Call Apple and place the order over the phone.

    If you're shipping to a different address than your billing, it may flag online orders.
     
  6. mak2011 thread starter macrumors newbie

    Joined:
    Dec 3, 2012
    #6

    I Call Both . Merchant as well as Bank . Both Say They are right on their End .
    I Don't want to stand in line thats why i am going for Pick Ups

    Problem is why they doing this ????

    ----------


    It is online pick up Order. I always Place order on Phone ..

    Did any of your Did order in past week
     
  7. justperry macrumors 604

    justperry

    Joined:
    Aug 10, 2007
    Location:
    In the core of a black hole.
    #7
    Just accept it, we can't help you anymore than we did.

    Go to the damn store and get inline.:p
     
  8. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #8
    I never had a problem buying online with apple, with my amex card. Could the card have your middle initial and you didn't enter that?

    When all else fails either use a different card, go use another seller of the MBP, like amazon, or buy it a brick and mortar store.
     
  9. tcphoto macrumors 6502a

    tcphoto

    Joined:
    Feb 23, 2005
    Location:
    Madison, GA
    #9
    They obviously busted you for your spelling error. If you've contacted both parties and the problem continued go stand in line.
     
  10. ron jack macrumors newbie

    Joined:
    Jan 1, 2014
    #10
    Even i'm having this same issue with apple.Yesterday i ordered an apple macbook pro 15inch with retina...it was supposed to be ready for pick-up at a near buy apple store.but later on it got cancelled and when i called apple their representative said that she has no clue for the cancellation of the order.i don't know what to do...please suggest me something guys...
     
  11. Plateglass macrumors newbie

    Joined:
    Dec 26, 2013
    #11
    Ok bro, Good to know. Not sure why you are posting this on macrumors. Call apple / your bank / amex. What are you doing here for?
     
  12. Adonys macrumors regular

    Joined:
    Aug 8, 2012
    Location:
    Southern California
    #12
    just go to the store and buy it already, the time you asked questions here, you could have been playing with it already:rolleyes:
     
  13. Ai-apple macrumors regular

    Joined:
    Nov 1, 2013
    #13
    Apple Online cancelled my $150 Gift Card for purchasing rMBP on Black Friday. It was OK with me since the total charge on my AM card was $150 less. So basically I got $150 off on the Black Friday purchase instead of paying a full price and a free Gift Card.
     

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