Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
As the IT person for my company, I order all of our cell phones and upgrades. Most of our people have opted away from the iPhone now that they no longer have headphone jacks. It really seems to have struck a nerve with people. Personally, I feel the same way and can't blame them.

I take it your people are unaware of the provided adapter.
 
Based on my observation here, most people decide to exchange to Samsung Galaxy S7 Edge because of the discount. Some of it requested on full refund and reuse their old phones. It is literally like 5% at best of Note 7 buyer changing to iPhone.

Nevertheless, Note 7 is a great phone, and they blew the chance of getting it right at the first time. They should spend much more time on quality check before offering replacement units. I definitely would buy it if I am changing phone this year, and replace my iPhone.
 
"the impact of the discontinuation will likely not last very long"

Strongly disagree with that. The damage that has been done to the brand Samsung is permanent.

I don't think it will be "permanent" Consumers still buy Tylenols and Toyotas, yet those tragedies were far worse than this. They will definitely suffer for several years with the stigma.
 
LOL! You clearly are not in IT. I'm not a dictator. IT is not a "god-like" position despite a lot of IT people acting like it. Thats the difference between a good IT person and an @$$hole IT person. IT is about customer service to your internal employees. They request whatever they want, and as long as their manager approves it financially, i order it and people love me!

^^^Helpdesk
 
As the IT person for my company, I order all of our cell phones and upgrades. Most of our people have opted away from the iPhone now that they no longer have headphone jacks. It really seems to have struck a nerve with people. Personally, I feel the same way and can't blame them.
So how does that factor in when Samsung (and all other phone makers) also remove headphone jacket from all future models? And don't forget the mass adoption of low cost and better sounding bluetooth headphones too.
 
  • Like
Reactions: Borin
So, do you support both iOS AND Android internally? That is a pretty cool thing. Not many companies do that with internal phones. What company do you work at?

My company does the same. We have a mixed environment of iPhone and all sorts of Android devices, even PC and Macs (although you have to pay out of pocket for those). I was given a choice of iPhone and Galaxy phone as my work device.

That's how I got my Note5 (upgraded from a Galaxy S4)...
 
LOL! You're joking right!? I know people who are already itching for the galaxy s8 and Note 8 or whatever it will be called. This is literally a blip on people radars.
You're talking about diehard Samsung fans. They make up about 5% of Samsung phone customers and aren't going anywhere. The brand speaks to the other 95% too and right now they are all looking for any alternative phones NOT called Samsung or Galaxy or Note.
 
So how does that factor in when Samsung (and all other phone makers) also remove headphone jacket from all future models? And don't forget the mass adoption of low cost and better sounding bluetooth headphones too.

Well, it hasn't happened yet, so typically IT departments don't deal with imaginary scenarios.

They deal with today.
[doublepost=1476714176][/doublepost]
You're talking about diehard Samsung fans. They make up about 5% of Samsung phone customers and aren't going anywhere. The brand speaks to the other 95% too and right now they are all looking for any alternative phones NOT called Samsung or Galaxy or Note.

Hmm, I doubt that, but it's too early to tell. The Note series are very specific, unique devices in the market. I wager people who got them conciously evaluated the feature set against, say, the S7 Edge, which is essentially the same device without the pen features...
 
I think Apple could do more with Samsung's missteps, to the point of driving up increased sales. So far I don't see them leveraging the weakness in Samsung's offerings. Do you think if the show was on the other foot, Samsung wouldn't jump at the chance to capture sales from Apple?
 
If the Mate 9 is anywhere as good as the P9, I think Huawei will do quite well to set itself up as a serious contender in the phablet category. So far I think the P9 is a superb phone. My only regret is that the red one was not available when I bought mine. It looks stunning.
 
I think consumers in general are tired of expensive flagships. Look, Samsung flopped with poor quality control, but Apple is having problems with their new solid-state home button, and that is one of the only really new features of the iPhone 7. People are getting tired of paying $700+ for a phone that disappoints. The one thing that $700 should buy in a phone these days is innovation and reliability, and so far Google, Apple and Samsung have ALL failed in that respect.

I think 2017 will see a huge uptake in people taking a chance on cheap Asian flagship brands, like Huawei, Xiaomi, ZTE, Oneplus, etc. Google flopped by pricing the Pixel the same as an iPhone, and the Xiaomi mi5s Plus is 100% the same phone as the Pixel plus, but at 1/2 the price. Honestly, I can't justify ever spending $700+ for a phone these days, my money is screaming for something more exciting and innovative then a phone.

The idea of buying a phone these days from an established brand is pure ********. Sorry, even the iPhone has 80% of the same parts as any phone coming off a Chinese factory line with Huawei or Xiaomi stamped on the back, and consumers are getting tired of paying through the nose for problems and disappointment.

I would rather spend $350 and deal with glitches then spend $700 and have the same, or much worse, problems. Apple and Samsung are no higher quality these days than any other company and I think consumers will wake up in 2017 and abandon the idea that a $700 phone is the epitome of innovation and reliability.

Apple drove up phone prices to insane prices and I think consumers are going to rebel and the only thing that will "disrupt" the phone industry is coming out with a high quality premium phone whose price is 1/2 or cheaper then the greedy selfish companies selling you near $1000 worth of problems and disappointment.
 
I would think more would move to the upcoming LG V20 than the iphone



as an IT person for a company, you tell them what phone to get, not the other way around. Out of 1500 employees who upgraded to the 7, I've had zero even mention the headphone jack.

Same, no comments at all. Mix continues to be 50/50 Apple/android. Economics always plays a far greater role in what people buy than what the so-called experts say.
[doublepost=1476716579][/doublepost]
LOL! You clearly are not in IT. I'm not a dictator. IT is not a "god-like" position despite a lot of IT people acting like it. Thats the difference between a good IT person and an @$$hole IT person. IT is about customer service to your internal employees. They request whatever they want, and as long as their manager approves it financially, i order it and people love me!


Certainly makes Windows migrations and applications migrations a bear when you dont even try to standardize your environment :eek::eek::eek::eek::eek:
 
40-50% seems like an extremely high rate of people switching from a Note to an iPhone. I think it would be a lot lower.

I agree. Going from Note 7 to iPhone seems to be a very huge step.

Of course you always have the 'gotta have the latest and greatest' crowd, but I would think that going for a Note 7 instead of S7 Edge or S7 (largely the same feature set as the Note 7) is something people looking for the specific features it offers would do.
 
I don't understand why people who have invested in Android would switch to a different OS with the added expense of repurchasing their apps rather than going with a Huawei or other Samsung handset
 
I don't understand why people who have invested in Android would switch to a different OS with the added expense of repurchasing their apps rather than going with a Huawei or other Samsung handset

Most people making these decisions are standing in a carrier store, and have no idea what a Huawei is. They want something trendy and a name they have heard of. I have several friends that switched to an iPhone 7 simply because it was in stock when they returned their note. These people think the S7 is old (which I know, laughable), and picked the newest thing they recognized. I think many posters are assuming that the average consumer knows about all of these cheaper options, realizes that they are great devices, and would order one from someone other than their carrier.
 
I'm a little surprised that the Pixel phone wasn't mentioned as benefiting from the Note 7 fiasco. I know a couple of people with the Note 3 and 4 who are considering a Pixel XL now that the 7 is finished.

You are correct. I personally am switching from the Note 7 to the Pixel XL once mine arrives.
 
Samsung haste makes Samsung waste. They had the recipe to offer an amazing "Note 7," but exploding problems aside, they still need to offer more of a core user experience to take a dent out of the iPhone crowd. Until they can offer a simple, bug free (as reasonably possible), proper RAM management, no bloatware, less phone bogging down, etc experience, people will stick to the iPhone.

I have a buddy who says Samsung has better features and can do more, but he cannot switch because Apple makes it no frill as much as possible. Bear in mind he is one of those high end PC gamers that spent $ on some highly speced laptop to play Overwatch, COD, Battlefield, etc on high or ultra settings.

For me, I made the switch from the S7 to the 7+ because I cannot take the safety risk the S7/S7E/N7 posed its users. Well, it was a convenient excuse to switch at least lol. Couldn't be happier with the 7+ because I have a nice screen, terrific battery life, tremendous specs, a nice camera set up, app selection is better, and I don't have carrier bloat. Am I slightly disappointed in the hype not living up to the 7+ moniker? Sure, but I take the phone as it is: water resistant, dual camera, 3GB RAM, dual stereo speakers, expanded 3D Touch features, new "home button," brighter screen, better battery life, best single core and multicore benchmarks on the market, and new iMessage features. Can't wait for the 2017 iPhone because of the IUP.
 
You are talking about the US. Most of the rest of the world won't get that $100, but they DID get all of the bad publicity. The Samsung brand has been damaged in a very real way. Not saying it will last, because people forget quickly, but many people outside of the US only heard "Samsung phones are exploding", and that this was only confined to the Note 7 will probably not make a lot of difference. Anything with the title "Samsung" and a "7" in it will experience a dip in sales here.
[doublepost=1476710664][/doublepost]

So, do you support both iOS AND Android internally? That is a pretty cool thing. Not many companies do that with internal phones. What company do you work at?

Just as an aside since there's multiple Phone Admins here: I work in IT for a Fortune 100 business and we support IOS, Android, Windows Phone - basically anything that allows Exchange ActiveSync functionality in order to connect.

It used to be 50% Blackberry Enterprise Server/50% Goodlink on Treo devices. Those days are long past. It's
mostly IOS and Android with a small minority on Windows phones and I can think of one or two stray Blackberry devices.
 
  • Like
Reactions: Corbets1979
"the impact of the discontinuation will likely not last very long"

Strongly disagree with that. The damage that has been done to the brand Samsung is permanent.

History has (and will) prove you wrong.
[doublepost=1476721360][/doublepost]
You couldn't possibly be biased towards Samsung products could you?

That's fine. We all have our preferences. Let's see: no headphone jack vs an exploding phone.

BTW, how long do you think Samsung sticks with the headphone jack?

It doesn't explode. It catches fire. Big difference. Because the media wants to sensationalize it with using words like "explode" doesn't make it accurate.

On the same theme, you couldn't possibly be biased towards Apple products, could you?
 
As the IT person for my company, I order all of our cell phones and upgrades. Most of our people have opted away from the iPhone now that they no longer have headphone jacks. It really seems to have struck a nerve with people. Personally, I feel the same way and can't blame them.

Initially, I thought the removal of the headphone jack would not be such a big deal for me.

However, I have a usage pattern that really suffers from the removal of the headphone jack:

Quite often, I want to listen to music in bed, before I fall asleep, using my iPhone 7 and headphones. And quite often, my iPhone's battery is at 20-30% late in the evening.

So I'm faced with a choice: 1) plug my favorite headphones in the lightning port via the adapter, risk falling asleep and waking up to a dead battery (or not waking up, as I rely on iPhone's alarm clock), or 2) charge the phone and skip listening to music.

I hope there'll be dual adapters soon (in addition to the Belkin adapter that in fact requires me to use two adapters, which I find hilarious) or B&O makes a BT version of my favorite headphones.

And yes, I've considered a bluetooth receiver where to plug in my headphones, so I can charge the iPhone via lightning and listen to music via bluetooth at the same time, using my wired headphones. But that means an extra device, extra cords, and extra inconvenience.

In their courage, I wonder if Apple gave enough thought for music listening scenarios? It's a bit ironic considering that they did wish to improve the music experience by remaking the Music App.

Some nights I miss my iPhone 6S.
 
"the impact of the discontinuation will likely not last very long"

Strongly disagree with that. The damage that has been done to the brand Samsung is permanent.

I don't think it will be "permanent" Consumers still buy Tylenols and Toyotas, yet those tragedies were far worse than this. They will definitely suffer for several years with the stigma.

Let's not forget how quickly Volkswagen is coming back, and that was an outright deceitful lie to its customers.

The reality is there weren't that many Note phones sold, and those that were, likely to mostly hard-core Android early adopters. So the vast majority of those impacted directly by the recall are likely the ones ready to give Samsung another chance. Those buying the iPhone, and other phones, are doing so out of necessity, and will most likely be back as soon as Samsung rights the boat.
 
  • Like
Reactions: spinedoc77
BTW, how long do you think Samsung sticks with the headphone jack?
Well, for sure, a proprietary connector for audio is the absolute worst way of offering any audio connection. Even if Samsung does make the mistake of removing the jack, I imagine they won't be as stupid, pardon me, courageous as that. They'll probably go with USB-C.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.