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No surprise.

This happens when executives (especially those with no engineering background) make critical design decisions.

Sometimes it works out, sometimes not.

The bigger question to me is, why aren't the cell carriers catching this stuff better? For example, Verizon is infamous for holding back devices until their test group is satisfied.

This is at least twice that AT&T's staff have allowed a major mistake that should've been caught. Remember the first 3G version, which had a WCDMA power control problem that would bring down cells?

Apple chose AT&T because they gave Apple carte blanche to to whatever they want was far as iPhone goes in exchange for exclusivity. We can see now that both Apple and AT&T got bitten in the a$$ because of this agreement.
 
Bumper Case

... Oh they knew about this ... and were just too cheap to throw in the bumper case. If they would have included the bumper case with the phone - this would be a non-issue. They could have said that the exposed antennas were soooo awesome and sensitive that some users based on how they hold it might find the bumpers helpful etc ... but no ... they failed miserably by not doing this ... then they failed again with horrific PR statements... If they admit they F'd up and send us all free bumpers they could save their bacon. I give them a 60% chance of getting it right tomorrow.
 
All I know is...

I've had an iPhone 4 since June 23rd.

I can play finger twister and make some bars go away.

I've had one or two dropped calls.

The iPhone 4 is the best phone I've owned to date. Better reception, better battery, better performance.
 
Agreed

No...the product should have never been released. Telling people who have an issue they need to use a bumper to solve the problem is not a fix. I don't understand why everyone thinks a "bumper" is an acceptable fix. You can't dictate how to use the iPhone, specially to all the users who don't like bumpers, cases, etc.

I agree with you... this is not about a bumper.. this is about the phone by itself...
 
No surprise.

This happens when executives (especially those with no engineering background and who have volatile tempers and are known to fire people on a whim) make critical design decisions.

Sometimes it works out, sometimes not.

The bigger question to me is, why aren't the cell carriers catching this stuff better? For example, Verizon is infamous for holding back devices until their test group is satisfied.

This is at least twice that AT&T's staff have allowed a major mistake that should've been caught. Remember the first 3G version, which had a WCDMA power control problem that would bring down cells?

Edit: In this case, supposedly a carrier DID notice, but still sold the phone.


Do you think Apple has not a single engineer?

If you hate Apple so much what are you doing on this site?
 
This whole story is just taking on a life of it's own now. Can Apple now do anything aside from a recall to convince people to trust them again? This could be damning evidence. Time to bust out more conspiracy theories, lol.

I'll tell you one thing: I've bought every iPhone on launch day. It's looking less likely that I will buy the next iPhone on launch day. If a hardened fan like me can think that, then imagine the millions of people trying to decide between Android and iOS. Makes it a little easier? Just enough to push them a bit in one direction? Apple needs to be honest above all else tomorrow.
 
No...the product should have never been released. Telling people who have an issue they need to use a bumper to solve the problem is not a fix. I don't understand why everyone thinks a "bumper" is an acceptable fix. You can't dictate how to use the iPhone, specially to all the users who don't like bumpers, cases, etc.

Agreed.
 
No surprise.

This happens when executives (especially those with no engineering background and who have volatile tempers and are known to fire people on a whim) make critical design decisions.

Sometimes it works out, sometimes not.

The bigger question to me is, why aren't the cell carriers catching this stuff better? For example, Verizon is infamous for holding back devices until their test group is satisfied.

This is at least twice that AT&T's staff have allowed a major mistake that should've been caught. Remember the first 3G version, which had a WCDMA power control problem that would bring down cells?

Edit: In this case, supposedly a carrier DID notice, but still sold the phone.

I wouldn't be surprised if Apple had AT&T agree to not question any design or functionality as part of the exclusive agreement.
 
Remember fans, if you love a company, you must point out it weakness so that it can be fix the flaws and improve itself.
 
Brand Disaster

Wow, Apple really messed this up.

This will go down in history as one of the biggest brand disasters in history.

Taco Bell had the rat issue & tackled it head-on. Within days, it was a non-issue. This is how you deal with problems like this. Apple's blame the user strategy was insane. Maybe, it's time for Jobs to work out of his house again.

I'm VERY disappointed in how the company handled this.
 
good ghod...

don't know if any of you know about drudgereport, but now this iPhone issue is screaming at the top of his site.....

drudge is a clown, for certain...but he's a clown with millions upon millions of followers.

Apple is sure feeling the heat now, I bet.
 
timing is encouraging

If this were going to be really bad news, it would happen at 1:30 Pacific (i.e., after the markets close).
 
Better speeds, better sound quality

Do you complainers actually have an iPhone 4? I have one and it is leapssssssssssss better than the 3GS. Much faster, great multi-tasking, surfing the web on calls as well as regular websurfing, able to drive entire trips without losing signal in previous trouble spots. I would encourage anyone to get this phone, absolutely. Not just a great personal computer, you got the 30 day period to try it out, and they have no re-stocking fee if you turn out to have poor AT&T service in your area. I checked the maps and the places I usually go all have full coverage, but inside buildings, etc, good to try out with your location. So far, seems like pretty reliable, much more than I had with Sprint.

-----------------------------------------------

All I know is...

I've had an iPhone 4 since June 23rd.

I can play finger twister and make some bars go away.

I've had one or two dropped calls.

The iPhone 4 is the best phone I've owned to date. Better reception, better battery, better performance.
 



101021-iphone_4_antennas.jpg


Looking at the slide of the iPhone 4 antenna that Steve Jobs showed at WWDC makes me wonder if the antenna break could be moved further along so that it is at the top and bottom of the phone? Would that design have solved the problem? Whether you are right handed or left, when you hold the phone, cup the phone, grasp the phone, death grip the phone, are your fingers at any time, placed on the top and bottom? And if they are, how many fingers and for how long would you grasp your phone that way?

Wonder if that was ever field tested? Wonder if that would work? It would move the break out of sight and bring back the sleek clean lines look Apple is renowned. Just speculating as I look at that image of Jobs and the antenna.

Wonder what Friday brings and will it be a collective sigh or a behemoth groan? :confused::apple:
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you know, sometimes i wonder what would have happened if gizmodo never published the story about the lost iPhone.

would there be this much scrutiny and subsequent outrage on the phone? or would it have been the same?

the other thing to remember is that the phone was found in a bar with a case on--whether the case was used to camouflage the phone or not, makes you wonder whether or not it was appropriately tested (sans case).

i'm guessing it wasn't :)

this sucks, and i'm pretty sad to see this happen to a company that, apart from its corporate motive to generate profits, actually has some sort of solid moral intentions when it comes to technology development and product releases. you can question their customer service morals with this whole antenna fiasco, but you can't say that this company doesn't try its best to provide the public with attractive 'lowest common denominator' software that "just works."
 
I am so happy that my world is full every antenna issue news I can possibly be feed to.
 
Do you think Apple has not a single engineer?

If you hate Apple so much what are you doing on this site?

What are you talking about? All he said was that Steve Jobs has a volatile temper and likes to control the design aspect of Apple's products. Both are well documented facts.

Then he wondered why AT&T didn't maybe do a little more testing on the phone on their end first before giving it the o-k.

How does EITHER of his two comments suggest a resounding HATRED of Apple?
 
I bet they announce a plan to allow you to opt out of the iPhone and the contract if you want to switch to another phone and wait until a newer model or fix is released.
 
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