Apple aware of Radio app problems

Discussion in 'Apple TV and Home Theater' started by STxMacUser, Oct 6, 2014.

  1. STxMacUser macrumors member

    STxMacUser

    Joined:
    Jun 4, 2008
    #1
    My Apple TV Radio app is not working properly. Every few minutes, (usually 7-10 minutes) my internet radio stops and an "Error Occurred While Loading Content" appears on my screen. I called Apple Support about the issue and after getting bumped up to Senior Support I was told that the engineers are aware of problems with the Radio App and that they are working to fix the problem. They do not have an estimated time frame for the fix. The fix will be included on a future software update. I thought that I would share this with others that may be experiencing this problem.
     
  2. elolaugesen, Oct 6, 2014
    Last edited: Oct 7, 2014

    elolaugesen macrumors regular

    Joined:
    Aug 1, 2008
    #2
    Fix it now please..... Use radio app all the time.... This such a basic function....enough to make one go to another streaming system
     
  3. MacsRgr8 macrumors 604

    MacsRgr8

    Joined:
    Sep 8, 2002
    Location:
    The Netherlands
    #3
    Yep.
    Over at Apple Discussions it had also been discussed extensively.

    Took a while before Apple accepted it was an issue with  TV OS 7, though... :rolleyes:
     
  4. APlotdevice macrumors 68040

    APlotdevice

    Joined:
    Sep 3, 2011
    #4
    I am imagine that the radio app ceased to be a priority for them after iTunes radio was introduced.
     
  5. Spink10 Suspended

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
  6. sharky25ant macrumors member

    Joined:
    Nov 7, 2013
    #6
    I've been suffering this problem recently. I thought the problem due to my wifi connection. Please Apple, fix it as soon as possible !
     
  7. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #7
    Zero problem with iTunes Radio on wifi or using mobile data.
     
  8. APlotdevice macrumors 68040

    APlotdevice

    Joined:
    Sep 3, 2011
    #8
    This thread is about the classic internet radio feature, not iTunes radio.
     
  9. elolaugesen macrumors regular

    Joined:
    Aug 1, 2008
    #9
    Fixed. 7.01. Upgrade. Have now turned off. Auto upgrade...
     
  10. MacsRgr8 macrumors 604

    MacsRgr8

    Joined:
    Sep 8, 2002
    Location:
    The Netherlands
    #10
    Yep!
    The update fixed it. Tried it on two Apple TV 3's. :)
     

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