Apple Begins Shipping TomTom Car Kit in U.S.

[wclyffe]

I asked Tomtom support about leaving the iPhone car kit in the car at night in the winter (I live in Ohio). Here is the answer I got.


The operating and storage temperatures for the TomTom devices are as follows:

-4ºF to +140ºF / -20ºC to +60ºC

So it can withstand the extreme temperatures inside the car. The only recommendation we would like to make is to keep the LCD screen of the device away from the direct sunlight, as it might damage the LCD screen.

Sounds like they're talking about one of their GPS devices, but its probably the same.

 

[tstreete]

Sounds like they're talking about one of their GPS devices, but its probably the same.

I live in Vermont, which is even colder, and leave my car kit in the car overnight; FWIW it's probably gotten colder than -4F and it still works fine.

 

[cooltop]

App Store Customer Service For Refund?

I purchased the TOMTOM app early on and paid $99 for it. One week later, I found it posted in the App Store for $49.99 and today, a couple of weeks after that, the price is $59.99. I have searched the App Store site, iTunes Store AND the Apple site and do not understand how to find a Customer Service Link to ask about a refund for the difference in price. Does anyone know how to reach Customer Service for the APP Store? Thanks in advance...

 

[wclyffe]

I purchased the TOMTOM app early on and paid $99 for it. One week later, I found it posted in the App Store for $49.99 and today, a couple of weeks after that, the price is $59.99. I have searched the App Store site, iTunes Store AND the Apple site and do not understand how to find a Customer Service Link to ask about a refund for the difference in price. Does anyone know how to reach Customer Service for the APP Store? Thanks in advance...

Yeah, they don't make it easy.

Go to the iTunes store and click on your account name in the upper right, put in your password and log into your account (View Account). Then half way down the page is a button called Purchase History, hit that and find the TomTom app you bought. You'll see a little arrow to the left of it. Click that and report a problem to start the process.

 

[navguy]

I purchased the TOMTOM app early on and paid $99 for it. One week later, I found it posted in the App Store for $49.99 and today, a couple of weeks after that, the price is $59.99. I have searched the App Store site, iTunes Store AND the Apple site and do not understand how to find a Customer Service Link to ask about a refund for the difference in price. Does anyone know how to reach Customer Service for the APP Store? Thanks in advance...

also you're mixing two different Apps ... if you purchased the TomTom app early on fro $99, then you purchased the USA + Canada app ... the $59 app is USA-only ... so in effect, you're actually negotiating the purchase of a different app

your USA + Canada version is $79 currently

i agree w/ wclyffe, good luck ... they don't make it easy

not sure it'll work this late after you originally purchased, but you might ask for your "one-time, no questions asked" app refund ... then repurchase the USA only version, if that's what you're interested in

 

[wclyffe]

I purchased the TOMTOM app early on and paid $99 for it. One week later, I found it posted in the App Store for $49.99 and today, a couple of weeks after that, the price is $59.99. I have searched the App Store site, iTunes Store AND the Apple site and do not understand how to find a Customer Service Link to ask about a refund for the difference in price. Does anyone know how to reach Customer Service for the APP Store? Thanks in advance...

Would love to know if you received some sort of a refund from Apple or TomTom....let us know.