Absolutely. I agree with the lawsuit as a means to force Apple to fix the issue. But I certainly understand the argument that it may not be successful (as in the case decided against Apple).
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Apple Being Sued Over Phone-Switching iMessage Issue
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Absolutely. I agree with the lawsuit as a means to force Apple to fix the issue. But I certainly understand the argument that it may not be successful (as in the case decided against Apple).
If Cook is crazy to litigate this rather than fix his buggy software I will know my assessment of him is correct.
After reading how Apple has addressed the issue:
http://www.businessinsider.com/apple-help-for-users-who-cant-receive-texts-from-iphone-2014-5
Apple deserves to lose.
http://www.businessinsider.com/apple-help-for-users-who-cant-receive-texts-from-iphone-2014-5
Apple deserves to lose.
i was responding to your very post: "Very stupid lawsuit. It's either a bug or an honest mistake."
you said it was a stupid lawsuit. i'm saying it isn't. you can't say i'm not talk about the content of your post.
there's a problem they know about. it's affecting how people use their phones. apple doesn't fix it. the way justice is given in this country is through the legal system = lawsuit. i think it's totally justified. now we'll see what the plaintiffs demand for compensation and if it's millions of dollars, i wouldn't support that. but sometimes in this country and elsewhere i'd assume, it takes legal action for someone or some business to step up and do the right thing. hopefully as a result of this lawsuit, apple will fix the problem they've been ignoring for years now.
This one sounds so obvious right? You would think that iCloud would have this feature but it doesn't. I had thought it was just my old iPhone that was the problem but just disabling the one device isn't enough. It was a like a game of whack-a-mole to disable iMessage on all devices. I ended up resetting my iCloud password and unregistering the device on the Apple Profile Support page. That ended up doing the trick. But it took about a month to get everything to settle and function over SMS.
Well actually you can tell all your current friends, and yeah when a new friend adds you as a contact you can tell them also. Like i tell my daughters, there is nothing you CAN'T do.
Besides that, I am assuming the point you were trying to make is that this is an inconvenience? Well, as I stated, this is not Apple's responsibility, and it is no different than changing your email address, phone number, or physical address. If you change this information, it is up to you to contact people who might be trying to contact you.
My wife moved in with me last year, and filed a change of address with the Post Office, and when trying to do her taxes this year we didnt receive her W2's because the IRS did not have the updated address, and the post office does not forward these, just rejects them. We had to contact the IRS to get this updated and sent to us. Inconvenient yes, but do people file lawsuits for this?
People really need to get over themselves, is missing messages really such a big deal? what if phones didnt exist how would you communicate? And there are plenty of other reliability issues with text messages, if they are so important to your life, you really should find a different form of communication... ie actually calling someone which is more reliable, or if you really want to be sure there are no reliability issues, then talk face to face... of course then you have to deal with the other persons reliability, and they may not be listening. **** there is another stupid lawsuit like this one, when someone says a phrase that is no longer used and i no longer remember the meaning, that message is failed to be delivered, who do i sue for not informing them that i cant be reached with those words?
So what can you tell people, to turn off their iMessage or enable Send As SMS, all on a global scale just because of you? Seems like a lot is being overlooked or ignored going down that path thinking that's a solution of some sort when at best it's a workaround, and only one that works if everyone is in on it and changes how they do things for everyone (not just you) because of just you.
If you want to use your own post office analogy, let's say the post office in general has issues forwarding/delivering messages to you, even though they say they would do it just fine, you are then basically telling someone because the post office messes up delivering things to you your friends should now send everything to everyone (not just you) via UPS just because of the issue you are having? Wouldn't it make sense to make sure the post office resolves whatever issue they have with delivering to you, since that's the actual issue, instead of finding workarounds and not deal with the actual problem?
And, it looks like Apple just essentially officially admitted that it's their problem for which they already implemented one (server-side) fix and will be implementing another one (in a software update): https://www.macrumors.com/2014/05/22/apple-imessage-server/
Just further, and pretty much conclusive proof that none of those "it's not Apple's responsibly" posts really hold any water.
Just further, and pretty much conclusive proof that none of those "it's not Apple's responsibly" posts really hold any water.
Conclusive proof of what?
I think everyone was aware that it was Apple's problem to fix. The argument was whether or not they have any legal responsibility to fix the issue in a certain amount of time.
Looks like it's getting fixed. Most likely, there will be a small settlement to pay off the lawyers and that will be that.
Conclusive proof that it's an issue that Apple is responsible for. If you actually read this thread you'll see how many people posted saying that it's not Apple's fault in general--as in it's not their issue at all.Conclusive proof of what?
I think everyone was aware that it was Apple's problem to fix. The argument was whether or not they have any legal responsibility to fix the issue in a certain amount of time.
Looks like it's getting fixed. Most likely, there will be a small settlement to pay off the lawyers and that will be that.
I think we are reading this thread differently. I didn't notice a single post that claimed that the issue was not Apple's.
Apparently we are. While there certainly have been quite a few posts regarding the lawsuit part of it, there have also been quite a few about people thinking this is a user issue or that there isn't really a problem and just some workaround can help some people and it's all not really something that is Apple's fault.
These are just some examples from roughly just the first half of the the thread:
Which made a few posts like the following appear:
I'm not surprised.
I picked up my first Android (Samsung) in October and they (customer service) were no help. I googled to find what I needed. I love Apple, my family loves Apple products, but I am so disappointed.
Lolz. So the company that has an honest bug that it's trying to fix should lose to the company that ON PURPOSE never deletes your data?
http://www.siliconvalleywatcher.com/mt/archives/2010/03/google_keeps_yo.php
You have out of order priorities, my friend.
Unrelated to all of that, but there's something to "an honest bug that it's trying to fix" when the bug has existed for years and you can bet the company knew about it for a long time. "Trying to fix" in that context is downplaying it by a whole lot.
I suppose you've never understood the concept of "impact analysis". A bug can exist for years, and never dealt with because it was very low or low impact. Things have to be prioritized.
Because clearly people just started switching to Android or other platforms in droves just very recently and none of that was happening before?
But, perhaps if you mean it in the sense of there now being a lawsuit filed in regards to this issue and a lot of press coverage because of it, and therefore now it's becoming more "impactful" to Apple finally because more outside attention is being paid to it (not because the issue is really worse than it was before), then, yes, perhaps in that (rather dismal on Apple's part) sense, perhaps.
This.....this is the best you can come up with?
A thread about an iMessage bug and you take a weird turn into Google saving data? In other news, water is wet. Is there anything else you'd like to add Captain Obvious?
Of course when it's been going on for 3 years so clearly they aren't trying very hard.
You missed the point entirely, yes it would make more sense to get the post office to resolve the issue, but they do not owe you money for not fixing it, and they are under no obligation to do so. And especially with the government it would likely take much longer for them to fix an issue like this than it will take apple to fix, and if you want to get your messages, then you may need to use a workaround. and they may never fix it, you really want to rely on them?
Lets say the Post Office has no issue, for anyone. You use a Courier Company instead. Now you recently changed to another Courier Company, all good. But, when some people post a letter to you you now never get them.
Old Courier Company is Apple, new one is Android.
Post Office is your SMS Telco
Wait, the post office is under no obligation to fix their own problem that results in mail not being delivered to me? You can bet that they are under obligation to fix it. As for any money being owed to me for it, that's a different problem. If it can be shown that because of their own issue some important piece of mail didn't get delivered to me that caused me financial harm, you can bet that they can be gone after for some sort of damages. However, the bigger point is that it's their problem and they are in fact responsible for fixing it. Sure, while they are fixing it you might need to resort to other means, but that in no way means that they shouldn't be fixing it or should be taking an inordinate amount of time to do so, and if that's the case, you should certainly be able to go after them for not doing their job appropriately.
Having said all that, that's just an analogy that I simply referenced for you since you made it. The issue at hand doesn't involve the government or any of that stuff, it involves a company that is out there to provide a service for their customers. They have an issue, it's their issue, they should be fixing it, and it shouldn't be taking years. But since that's not really happening thus far, perhaps they just need a push to actually take it all seriously, which a lawsuit like this might actually do (any monetary awards or anything else of that nature aside).
I have over 108 contacts of which about 40% text me once in a while. You are saying it's a convienance issue to call 108 people and tell them, "hey I don't have an iPhone, I have the same number, but you can no longer text me if you have an iphone. If you have an android, ignore, it will work. But iPhone users, here is how to send regular text messages"...
Come on, how is this the same as forgetting to file IRS paperwork? THAT is a problem, THIS is Apple's problem.
But after WWDC, sounds like it won't be, so they did solve THEIR problem. At this point it doesn't matter anymore and quite frankly, I'm excited over Swift
Editing the support profile is as effective as rubbing your phone with orgones, per the system engineers. The only way is to call into Apple support or have your carrier call, and have the Applecare agent send a short code to your phone number. That deactivates iMessage on that phone line. As stated previously, if the problem still happens, it is the cache of the sending iPhone that is the problem.
So, the, or one of the largest market capitalisation valued companies in the world, known for innovation and style, and who created iMessage cannot provide a suitable solution???
1. Make it well known the process to disable iMessage so as to avoid this issue
2. Make a simple process to contact Apple for the many non geeks so the issue can be turned off. Such as logging into the Apple ID
Hardly freaking rocket science is it????