Hello MacRumors Community,
i have a big problem. for a few weeks, I start iTunes and my screen freezes and the Mac Pro make a reset and start again. I wonder me, but I work further. since a week, the screen freezes with a lot of more programs. And since yesterday the Mac Pro doesn't start normal. At the boot screen I get the blackscreen and the Mac restart. I start it with command + R, delete the SSD and install a fresh OSX without a Time Machine Backup. But the same problem. The computer starts only in safe mode.
I installed EtreCheck, make a scan and post it here. I hope anyone can help me. Sorry for my bad englisch
lovely greetings from Germany
Andre
----------------------------------------------------------------------------------------------------------------------------------
EtreCheck version: 4.3 (4D007)
Report generated: 2018-05-22 22:36:05
Download EtreCheck from https://etrecheck.com
Runtime: 4:51
Performance: Good
Problem: Computer is restarting
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup- Time Machine backup not found.
Kernel panics- This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues: None
Hardware Information:
Mac Pro (Late 2013)
Mac Pro Model: MacPro6,1
1 3,7 GHz Quad-Core Intel Xeon E5 (Xeon(R)) CPU: 4-core
8 GB RAM - Upgradeable
DIMM1 - 4 GB DDR3 ECC 1866 ok
DIMM2 - 4 GB DDR3 ECC 1866 ok
DIMM3 - Empty
DIMM4 - Empty
Video Information:
AMD FirePro D300 - VRAM: 2048 MB
AMD FirePro D300 - VRAM: 2048 MB
LCD 24-1 Wide 1920 x 1080 @ 60 Hz
PHL BDM3275 3840 x 2160 @ 60 Hz
Drives:
disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 250.79 GB
disk1s1 - M***S (APFS) 250.79 GB (13.57 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB (67 MB used)
disk1s3 - Recovery (APFS) [Recovery] 250.79 GB (1.55 GB used)
disk1s4 - VM (APFS) [APFS VM] 250.79 GB (2.15 GB used)
Mounted Volumes:
disk1s1 - M***S 250.79 GB (233.31 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] 250.79 GB (233.31 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en0: Ethernet 1
Interface en1: Ethernet 2
One IPv4 address
2 IPv6 addresses
Interface en2: Wi-Fi
802.11 a/b/g/n/ac
Interface en9: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: Less than an hour
System Load: 5.18 (1 min ago) 2.34 (5 min ago) 0.98 (15 min ago)
Security:
System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled
System Launch Agents:
[Not Loaded] 8 Apple tasks
[Loaded] 194 Apple tasks
[Running] 90 Apple tasks
[Other] One Apple task
System Launch Daemons:
[Not Loaded] 38 Apple tasks
[Loaded] 192 Apple tasks
[Running] 104 Apple tasks
Launch Daemons:
[Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-03-28)
Internet Plug-ins:
QuickTime Plugin: 7.7.3 (installed 2018-03-28)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) Source % of CPU
WindowServer Apple 3
sandboxd Apple 0
kernel_task Apple 0
locationd Apple 0
coresymbolicationd Apple 0
Top Processes by Memory:
Process (count) Source RAM usage
kernel_task Apple 575 MB
WindowServer Apple 74 MB
CVMCompiler (2) Apple 48 MB
UserEventAgent (2) Apple 47 MB
Finder Apple 46 MB
Top Processes by Network Use:
Process Source Input Output
mDNSResponder Apple 148 KB 13 KB
apsd Apple 4 KB 2 KB
netbiosd Apple 5 KB 0 B
softwareupdate_notify_agent Apple 0 B 0 B
kernel_task Apple 0 B 0 B
Top Processes by Energy Use:
Process (count) Source Energy usage (0-100)
WindowServer Apple 2
cloudd Apple 0
FolderActionsDispatcher Apple 0
System Events Apple 0
logd Apple 0
Virtual Memory Information:
Available RAM 5.68 GB
Free RAM 3.83 GB
Used RAM 2.32 GB
Cached files 1.84 GB
Swap Used 0 B
Diagnostics Information (past 7 days):
2018-05-22 22:27:09 Self Test Failed
2018-05-22 17:06:23 Kernel Panic (20 times)
End of report
i have a big problem. for a few weeks, I start iTunes and my screen freezes and the Mac Pro make a reset and start again. I wonder me, but I work further. since a week, the screen freezes with a lot of more programs. And since yesterday the Mac Pro doesn't start normal. At the boot screen I get the blackscreen and the Mac restart. I start it with command + R, delete the SSD and install a fresh OSX without a Time Machine Backup. But the same problem. The computer starts only in safe mode.
I installed EtreCheck, make a scan and post it here. I hope anyone can help me. Sorry for my bad englisch
lovely greetings from Germany
Andre
----------------------------------------------------------------------------------------------------------------------------------
EtreCheck version: 4.3 (4D007)
Report generated: 2018-05-22 22:36:05
Download EtreCheck from https://etrecheck.com
Runtime: 4:51
Performance: Good
Problem: Computer is restarting
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup- Time Machine backup not found.
Kernel panics- This system has experienced kernel panics. This could be a sign of hardware failure.
Minor Issues: None
Hardware Information:
Mac Pro (Late 2013)
Mac Pro Model: MacPro6,1
1 3,7 GHz Quad-Core Intel Xeon E5 (Xeon(R)) CPU: 4-core
8 GB RAM - Upgradeable
DIMM1 - 4 GB DDR3 ECC 1866 ok
DIMM2 - 4 GB DDR3 ECC 1866 ok
DIMM3 - Empty
DIMM4 - Empty
Video Information:
AMD FirePro D300 - VRAM: 2048 MB
AMD FirePro D300 - VRAM: 2048 MB
LCD 24-1 Wide 1920 x 1080 @ 60 Hz
PHL BDM3275 3840 x 2160 @ 60 Hz
Drives:
disk0 - APPLE SSD SM0256F 251.00 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x4 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 250.79 GB
disk1s1 - M***S (APFS) 250.79 GB (13.57 GB used)
disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB (67 MB used)
disk1s3 - Recovery (APFS) [Recovery] 250.79 GB (1.55 GB used)
disk1s4 - VM (APFS) [APFS VM] 250.79 GB (2.15 GB used)
Mounted Volumes:
disk1s1 - M***S 250.79 GB (233.31 GB free)
APFS
Mount point: /
disk1s4 - VM [APFS VM] 250.79 GB (233.31 GB free)
APFS
Mount point: /private/var/vm
Network:
Interface en0: Ethernet 1
Interface en1: Ethernet 2
One IPv4 address
2 IPv6 addresses
Interface en2: Wi-Fi
802.11 a/b/g/n/ac
Interface en9: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: Less than an hour
System Load: 5.18 (1 min ago) 2.34 (5 min ago) 0.98 (15 min ago)
Security:
System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled
System Launch Agents:
[Not Loaded] 8 Apple tasks
[Loaded] 194 Apple tasks
[Running] 90 Apple tasks
[Other] One Apple task
System Launch Daemons:
[Not Loaded] 38 Apple tasks
[Loaded] 192 Apple tasks
[Running] 104 Apple tasks
Launch Daemons:
[Not Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-03-28)
Internet Plug-ins:
QuickTime Plugin: 7.7.3 (installed 2018-03-28)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) Source % of CPU
WindowServer Apple 3
sandboxd Apple 0
kernel_task Apple 0
locationd Apple 0
coresymbolicationd Apple 0
Top Processes by Memory:
Process (count) Source RAM usage
kernel_task Apple 575 MB
WindowServer Apple 74 MB
CVMCompiler (2) Apple 48 MB
UserEventAgent (2) Apple 47 MB
Finder Apple 46 MB
Top Processes by Network Use:
Process Source Input Output
mDNSResponder Apple 148 KB 13 KB
apsd Apple 4 KB 2 KB
netbiosd Apple 5 KB 0 B
softwareupdate_notify_agent Apple 0 B 0 B
kernel_task Apple 0 B 0 B
Top Processes by Energy Use:
Process (count) Source Energy usage (0-100)
WindowServer Apple 2
cloudd Apple 0
FolderActionsDispatcher Apple 0
System Events Apple 0
logd Apple 0
Virtual Memory Information:
Available RAM 5.68 GB
Free RAM 3.83 GB
Used RAM 2.32 GB
Cached files 1.84 GB
Swap Used 0 B
Diagnostics Information (past 7 days):
2018-05-22 22:27:09 Self Test Failed
2018-05-22 17:06:23 Kernel Panic (20 times)
End of report
