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Apple burned my laptop?
- Thread starter bruenor9
- Start date
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Either they will
1. Fix it
2. Replace it
3. EXTREMELY unlikely, but they may say we didn't do it you did. But that's not Apple-like at all.
Yeh Ill email timcook if I have too...
Im hoping they will most ;likely replace it. But its like a little burn mark? Like what?
and what if they do #3? Anyone have any experiences with apple damaging there laptop
Cosmetic Condition: Good no signs of cosmetic damage
They also said that when they took it in for repair so?
Im hoping they will most ;likely replace it. But its like a little burn mark? Like what?
and what if they do #3? Anyone have any experiences with apple damaging there laptop
Cosmetic Condition: Good no signs of cosmetic damage
They also said that when they took it in for repair so?
If they number 3 happens, just be persistent. Call Apple, talk to their online support, talk to another Genius. Just keep trying. That's all you can do my friend, and hope it works out.
Will you post a pic? It hsouldn't matter. If it's their mistake, it's their mistake.
If they put "Cosmetic Condition: Good no signs of cosmetic damage" on the authorisation when you dropped it off they should cover it.
Did you flag it up whilst still in-store?
Barney
Did you flag it up whilst still in-store?
Barney
apple has been pretty good in fixing damages done by them. If its a cosmetic damage i guess they would fix it if it. Only apple can decide if they will provide you a replacement depending on what the damages are