Apple Buy Back Program

Discussion in 'Apple Watch' started by Trodolak, Oct 3, 2018.

  1. Trodolak macrumors newbie

    Joined:
    Sep 27, 2017
    Location:
    Hilton Head, SC
    #1
    I planned on using the Apple buy back program to dispose of my watch series 3 with LTE. Initially, they gave me a $225 estimated value. I received their response today with a $0 refund. The watch face has a tiny crack in the upper right hand corner. Hardly noticeable and in no way affects the watch’s performance. I expected some level of refund reduction but not $0. Anyone else have a similar experience?
     
  2. Julien macrumors G4

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #2
    A crack in the crystal is one the worst problems you can have. Water will destroy an OLED and "tiny" means nothing to water's ability to ingress. $225 would be for pristine condition and not going to happen. I would just have it returned and keep as a backup.
     
  3. ericg301 macrumors 65816

    Joined:
    Jun 15, 2010
    #3
    They can’t resell or refurbish it without replacing the crystal, which isn’t cost effective. So you’re out of luck.
     
  4. WilliamG macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #4
    That's exactly what I'd expect you to receive for any crack of any size/shape in the crystal.
     
  5. Trodolak thread starter macrumors newbie

    Joined:
    Sep 27, 2017
    Location:
    Hilton Head, SC
    #5
    Thanks. That’s what I’ll likely do. It’s a shame because the scratch is hardly noticeable.
     
  6. musicpenguy macrumors 65816

    Joined:
    Oct 29, 2006
    #6
    A crack and a scratch are very different - mine had a scratch on the bezel and got the full $225
     

Share This Page

5 October 3, 2018