Apple cancelled my iPad order!!

Discussion in 'iPad' started by brendanrtw, Mar 13, 2011.

  1. brendanrtw macrumors newbie

    Joined:
    Jul 30, 2009
    #1
    I was in the first wave of orders, but got this from Apple last night. Doesn't make sense .... I only ordered one! It even shows that clearly on my Order Status (which now says "Cancelled") :mad:


    Dear Apple Customer,

    Thank you for your recent Apple order.

    We appreciate your interest in iPad 2. There is a limited quantity per
    customer for this product and your order has exceeded this limit. Your
    order has therefore been cancelled and you will not be charged.

    We apologize for any inconvenience caused.

    If you have any questions regarding this order, please contact us at
    applestoreinfo@apple.com.

    Sincerely,
    Apple Online Store Customer Support
     
  2. gravytrain84 macrumors 6502a

    gravytrain84

    Joined:
    Jun 24, 2010
    Location:
    LA
    #2
    That blows
     
  3. calderone macrumors 68040

    calderone

    Joined:
    Aug 28, 2009
    Location:
    Seattle
    #3
    Probably on a per credit card basis... Not per order.
     
  4. brendanrtw thread starter macrumors newbie

    Joined:
    Jul 30, 2009
    #4
    I only made one order.
     
  5. calderone macrumors 68040

    calderone

    Joined:
    Aug 28, 2009
    Location:
    Seattle
    #5
    Did someone else use your credit card? Did anyone else order one and have it shipped to your address?
     
  6. xyz1534 macrumors regular

    Joined:
    Jul 2, 2010
  7. imutter macrumors 6502

    imutter

    Joined:
    Mar 12, 2011
    Location:
    Somewhere between Baltimore and DC
    #7
    If you only ordered 1 I would call (good luck with the wait so) but mostlikely you won't get one of the 1st batch
     
  8. Amazing Iceman macrumors 68040

    Amazing Iceman

    Joined:
    Nov 8, 2008
    Location:
    Florida, U.S.A.
    #8
    Yikes! Second batch ships in 3 to 4 weeks. At least you may avoid some of the display glue problems found in some iPads.
     
  9. brendanrtw thread starter macrumors newbie

    Joined:
    Jul 30, 2009
    #9
    Pretty sure that didn't happen.

    I guess I'll just call and see if I can speak to someone.

    So much for my hopes of getting one early! ... despite me getting in there really early ... I placed the order just before 1 am on Friday.
     
  10. togo7 macrumors member

    Joined:
    Mar 12, 2011
    #10
    My order was cancelled too for no reason at all. Never got an email. Just now shows cancelled on apple site order status. From what I can find out. If the order computer doesnt like even one tiny thing in your order the order gets cancelled. I called customer support they really have no idea whats going on and they really dont care. The only choice they give you is to reorder and get to the rear of the shipping line.
     
  11. evilash macrumors newbie

    Joined:
    Jul 3, 2009
    #11
    The very first thing that I would do is check my credit card online to make sure there isn't any funny stuff going on. Then I would call Apple and see what can be done to make sure that I can get back on the list.
     
  12. peeInMyPantz macrumors member

    peeInMyPantz

    Joined:
    Mar 9, 2006
    #12
    I made the order 5 mins after it was available. Received an email that it got cancelled 2 days later. The email has an email address that I should respond to in case of any problem, so I replied.

    Received response a day later that my order is reinstated. Check the website, and they kept my shipping date to 3-5 working days. But keeping my fingers crossed, till they actually ship it.
     
  13. pechspilz macrumors newbie

    Joined:
    Oct 30, 2007
  14. tsekh macrumors member

    Joined:
    Apr 13, 2010
    #14
    I received the same email for an order that I've already received 2 days ago, lol. They did not reverse the charge on my credit card, however.
     
  15. pechspilz macrumors newbie

    Joined:
    Oct 30, 2007

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